USGoBuy Reviews

Name: USGoBuy
Rating: 1.80

1.8 Rating 15 Reviews

20 %

of reviewers recommend USGoBuy

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1.8

Based on 15 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These cowboys are an awful excuse for a company. Constantly providing the wrong information regarding what parcel was sent where. They sent a parcel out on a label that was already cancelled and cost me over $150.”

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Posted 1 year ago

“ordered 3 coats in November 2022 still haven't received them it is now March 2023 send them endless emails they replied saying they have been delivered but I have had no items delivered no emails or cards saying they have, what a con”

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Posted 1 year ago

“One of the worst shipper. Probably don't even have more than one or max 2 person to work all the stuff. They poorly packaged my parcel with no tracking information given to me for 2 weeks. Then claimed that package is lost after 6 weeks. No responses for days and weeks. And whenever there is a response it is like same auto reply. It is a big Scam and seems they wait for right time to steal.”

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Posted 2 years ago

“i didnt listen to the review, now they stole my package and refused to refund. dont be next victim”

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Posted 3 years ago

“I didnt listen to the review, now they stolen my package and refused to assist. dont be next victim”

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Posted 3 years ago

“I didnt listen to the posted reviews. They lost my package and refused to assist. Dont make my mistake”

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Posted 3 years ago

“Order a Brook Shoe on Oct 25th, 2020. Got an email with a tracking number that showed order delivered on Oct 23rd, 2020. That's impossible to have a product delivered before it's ordered. Several emails to vendor were not replied. This is an imposter, not the official Brooks Running Company. Don't get duped. AMEX has been notified and it will recover/suspend payment to it.”

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Posted 4 years ago

“You need to be careful. This is a Chinese scam company. They will embezzle your valuable goods and resell them. Don’t use them.”

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Posted 4 years ago

“I've been a long-standing customer of USGOBUY - and with good reason. During the COVID lockdown, a US company sent a valuable item to my address at USGOBUY - but forgot to include the critical suite number - so the package was lost. When I explained my problem to the company vice president, Benson, he took it upon himself to personally track down the missing package - during his weekend - and then put it in my locker with an extra 65 days of free storage. Benson exemplifies outstanding service - and kindness! I will remain a loyal customer of USGOBUY for years to come!”

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Posted 4 years ago

“UsGoBuy is a scam business. I tried to order goods through their site; they accepted my payment but never shipped my order and refused all communication. Fortunately PayPal was able to refund me for goods not delivered.”

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Posted 4 years ago

“Do not use Usgobuy, EVER!! They took my money, failed to purchase the product, failed to follow up on my order for 2 weeks, until I chased them up, and then they gave a refund becasue their system did not even purchase the product. Complete waste of time! If you want PROOF that they are dodgy, ***their purchase payment was NOT ACCEPTED BY WALMART!!*** So much for black friday bargains. ABSOLUTE WASTE OF TIME AND SALES IMPORTANT NOTE: When they "refund" an order, it DOES NOT go back to your payment type (card paypal etc), it goes to your "ACCOUNT" on their website. You have to then manually "withdraw" the money to get it back. VERY DODGY. Also, you can only delete your account by contacting support. I am also now starting to get new spam messages (as one other reviewer pointed out) - I suspect they have sent me details on to other parties. DO NOT DEAL WITH USGOBUY EVER!!!!”

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Posted 5 years ago

“Dear All, Once again i find myself writing to these kind of email to USGOBUY. I honestly cannot understand if this company is simply unprofessional or looking for sneaky ways to scam people. First my order got cancelled and I was not notified.. Secondly, when I was finally refunded i got only a portion of the moment. After much hassle and about 50 phone calls that went unanswered I was finally refunded all my money, about three days later, and they pretended I was crazy, that the money was there all along. The cherry on top of all this nonsense is the new development that occurred, yesterday.. After paying an outrageous 3106.47 USD shipping fee, I thought my nightmare with USGOBUY was finally over... But noooo. As soon as I was finished paying, I got not one but two emails claiming that I have two new packages that has just arrived at the warehouse.. How could that be? I thought to myself, as it has been weeks since I have not ordered anything. So, I did the only logical thing- I requested to get some photos of the mystery packages. From the first photo I got the tracking number, and was able to track that parcel. It arrived at that warehouse, on 16.01.2019...(Exactly as amazon said) Today is the 07.03.2019. Even better yet, It was handed over to a guy named Ken. Well Mr. Ken. What on earth have you been doing with my package for so freaking long?? Keeping it warm perhaps?? And you decided it was perfect to had it back to me only after I've already paid 3000 USD for shipping? So, as I type this email, I received a second email from USGOBUY. With 5 blurry photos of the second package. This time the photo was so bad I couldn't make out the tracking number. That is okay, I will use the tracking number given to me when I bought said package. So this package was delivered on the 14.01. Is this a joke or is this company taking me for a fool?? Well, either way you better have a great explanation to why my two packages magically appeared right after I've paid so much to have everything shipped together. Plus, they give you a calculator that supposedly, calculate the shipping cost.. Well that is a big fat lie also.. No surprise there.. You better have a good explanation for this. This company is a fraud, a scam and unprofessional.”

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Posted 5 years ago

“It would appear that USGoBuy has stolen my packages and refuses to give them back. USGoBuy has stolen my packages and refuses to give them back claiming I can't verify my identity.... After dealing with me for weeks, forcing me to send them private documentation to backup my claims, and then on top of this telling me they have verified who I am, now I am being told they refuse to help me and won't be releasing the package. After contacting customer service I was told the warehouse, whoever is running it, wouldn't release my packages for reasons untold. I have verified my account to the tees. Shipped on the account multiple times and they still refuse to send my packages. Attempting to attain legal contact information to start the litigation process as their customer service has been nothing but abhorrent from day one and now they've literally stolen from me. They replied to another review I wrote claiming I asked to change the email and password, but all I needed changed was the password. These dudes are stealing from people. They have even ignored my BBB report.”

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Posted 6 years ago

“Cost Effective, Much Savings, items delivered within estimated time, Package consolidation feature is just admirable.”

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Posted 6 years ago

“Cost Effective, Much Savings, items delivered within estimated time, Package consolidation feature is just admirable.”

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Posted 6 years ago

USGoBuy is rated 1.8 based on 15 reviews