“We have been disappointed with the delivery time. At the time of writing we are still waiting for delivery, 6 days after the order was placed. Although we have not yet exceeded the stated 2-4 working days for shipping and 4-7 working days for delivery, we were led to expect a shorter time-span by messages on the first day saying the order was already being prepared and after 2 days saying "Your order has been given priority processing and shipment at no additional cost!" The tracker shows no movement with the shipper in 4 days. It would be better not to raise expectations in this way. The evaluation may have been more positive if we had continued to expect to wait as much as 7 working days”
“Great price, no hidden costs, kit included battery and charger with UK converter, unlike the competing SLRhut website. Delivery process was reasonably quick and we were kept advised of the various stages along the way, which helps inspire confidence. I'd use ValueBasket.com again and recommend it to others.”
“I ordered a camera and didn't arrive yet. I was given DPD tracking number . Accordion to DPD the parcel was not handed over by the Valuebacket. What you will get for your money is just tracking number and will not get you parcel.”
“Worst experience I've ever had. My order went missing. Called customer service who are in hong king, they didn't seem to know anything, all I kept being told was that emails would sent to different departments. No one was in charge. They gave me a number to ring in the neverlands. When I told them how unhappy I was they hung up on me. As yet I have not received my camera& ive missed out on 2 days work. Don't Buy with value basket . Go somewhere else!”
“Worst experience I've ever had. My order went missing. Called customer service who are in hong king, they didn't seem to know anything, all I kept being told was that emails would sent to different departments. No one was in charge. They gave me a number to ring in the neverlands. When I told them how unhappy I was they hung up on me. As yet I have not received my camera& ive missed out on 2 days work. Don't Buy with value basket . Go somewhere else!”
