“I can name several companies in Atlanta that could do a better job than Vanguard after they made a mess out of my office space. I'm still waiting for a refund from them days after requesting it because I was not satisfied with their service. I still have customers complaining about how unsafe my premises look, and wondering when I can fix it.”
“After getting a mouthful from one of the cleaning staff, I was sure these guys weren't vetted or trained enough to have decent conversations with their customers. I immediately tried to reach the customer service to complain, but I shouldn't have bothered. Their phone buzzed for a long while but there was no response, and my mail hasn't been replied.”
“I couldn't tell the difference between the cleaners and people on the street because it was difficult to tell them apart. They had no uniform on to show any professionalism. What's more, they glossed over surfaces without ensuring they were clean enough. Traces of dirt were visible.”
“It took a great deal of restraint not to insult one of the cleaners as he constantly harassed my staff for pointing out areas that needed more attention and work. This rude attitude made me regret hiring this service.”
