“We used Van Hire Genie for a staycation and from the moment I contacted them to when I dropped it back the service has been immaculate and concise. The vehicle was clean and ready when I asked and all the queries I had they had an answer for me and supported me. This is now the second time I have hired from them and will continue to do so.
Keep up the good work and will surely be recommending you to family and friends.”
“They dealt with me in a very professional manor and gave me a van which was absolutely amazing to driver over the weekend up to Wales. Their prices were fantastic I will definitely be going back to them and recommending to friends and family.”
“Excellent customer service, always available.
We rented a 9 seater van and was in impeccable condition.
We will use it again for the next road trip.
Thank you!”
“Van Hire Genie -Dangerous, unroadworthy vehicles
Truly the most disgusting hire vehicle I’ve received , late delivery causing us to miss our euro shuttle slot. Ordered a Mercedes Vito got a Ford transit Missing wing mirror, cracked windscreen , missing fuel cap, broken seatbelt fastner , missing emergency hammers to break windows , limiter on van (not mentioned) , delivered empty of fuel and unwashed . Out of date fire extinguisher, filthy seats. Ad blue warning consistently despite filling ourselves (was advised there was ad blue in the vehicle should we need to top up). Upon our return they advised collection between 9-11. Currently sitting here waiting at 2.00pm waiting. Called “Adam” who said he did not have time to deal with this. Having advised him I have reported to DVLA, he advised me to “bring it on” !!!!”
