Vaper Store Reviews

Name: Vaper Store
Rating: 4.55

4.6 Rating 1,062 Reviews

90 %

of reviewers recommend Vaper Store

4.6

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

7799645169

Email:

gary.cheers@vaperstore.co.uk

Location:

160, City Road, London
EC1V 2NX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would never ever purchase anything from this company again, I bought a item that became faulty within a week so I sent it back after being send a pre paid label but they never received it and as I can’t find my postal receipt they have never contacted me again, it wasn’t for a lot of money say £25 but that’s not service for sure - KEEP AWAY !!!!!!!!!!!!!”

Helpful Report

Posted 4 years ago

Hi Steve, we're very sorry for letting you down on this occasion. As a company, we pride ourselves on trying to get customer service right to the best of our ability. We are naturally still keen to get this issue resolved for you. We genuinely don't want any of our customers to ever feel disgruntled and certainly never out of pocket. We have reached out to you via email and will await your response. We'll get this sorted.

Posted 4 years ago

“Helps me sleep 10/10”

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Posted 4 years ago

“Very quick delivery and arrived the next day!”

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Posted 4 years ago

“Been looking for nicotine free disposable vape bars. This one was perfect. Good flavour. Would deffo purchase again :)”

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Posted 4 years ago

“Five stars.”

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Posted 4 years ago

“Very reliable store to shop at, my go to!”

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Posted 4 years ago

“I have placed my order on the 16th of December and I haven't received it yet... On top of this no body is responding... I understand that is Christmas, but I am very dissapointed by the service. Where is my order???”

Helpful Report

Posted 4 years ago

Hi Lucio, as communicated already, unfortunately, your parcel went missing with the courier. As you are aware, we have now refunded your purchase in full at your request. Apologies for any disappointment and inconvenience.

Posted 4 years ago

“Really good flavours with 0mg”

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Posted 4 years ago

“The vape was very good came in 2 days of shipping good service and manners”

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Posted 4 years ago

“Great vapes will be continuing to purchase these great flavour”

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Posted 4 years ago

“hasn’t even turned up and i ordered it a month ago with next day delivery”

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Posted 4 years ago

“Very quick delivery and easy to use. Definitely would use again”

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Posted 4 years ago

“have a great rewards system and items arrive on time. great products and for a great price”

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Posted 4 years ago

“I had no problems with ordering or using the site/store and parcel arrived promptly. Just hoping for more nicotine free flavours now!”

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Posted 4 years ago

“I had a few questions and the live chat was very helpful Came on time and was very pleased with the vape Would purchase from here again”

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Posted 4 years ago

Thanks for taking the time out to provide a review. Glad we could be of assistance and you're happy with your purchase.

Posted 4 years ago

“Lovely website easy to use an easy to find 0mg of nicotine disposal vape products”

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Posted 4 years ago

“Excellent service. Arrived next day despite me ordering later in the day. Great range of products and very helpful.”

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Posted 4 years ago

“I didn't receive the items I ordered. I have emailed twice & contacted them through chat. Absolutely no reply to any way I contact them. Really poor service, really poor customer service, won't order again from this online store. Absolute waste of time. Having to go through my bank for a refund!!”

Helpful Report

Posted 4 years ago

Hi Natasha, We can see that your order appears to have got lost in transit. We will refund your purchase now and naturally apologise for any inconvenience. Really sorry to have let you down but it looks like an issue with the courier on this occasion.

Posted 4 years ago

“Flavour is there and it has a nice menthol kick to it”

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Posted 4 years ago

“great smooth and enjoyable”

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Posted 4 years ago

Vaper Store is rated 4.6 based on 1,062 reviews