“The chair seems to be well made. It is easy to raise and lower the seat and to lock the whells. At first I thought plugging the charger into the chair would be a challenge but once one learns where the spot to plug it in is, it is a snap. It does take some time to figure out how to move the back rest but once learned that is also easy to do. The arms are comfortable.”
Thank you again for the 5-star review, Kathy! 🌟
We’re so pleased to hear that the chair feels well made and that the key functions—like adjusting the height, locking the wheels, and plugging in the charger—have become smooth and manageable for you. It’s also great to hear the arms are comfortable and that you figured out the backrest adjustment!
Your feedback helps us understand what the learning curve looks like for new users, and we really appreciate you sharing it 💙 If you ever need anything from us, we’re always here to help!
“My wife has normal pressure hydrocephalus, which makes it vey hard for her to walk on her own. It also gives her terrible balance. I bought a Tango 200E for her in April 2022, and while it did the job, the Tango 700E is better in every way. It’s like comparing a made from scratch prototype to a finished product. The 700 is far more solid; the 200 always had something loose or a little misaligned. Installing the push bar on the 700 was a breeze. On the 200 it practically required an engineering degree – and still wasn’t right. The 700 motor is also much quieter. You have to listen carefully to realizes it’s running. And they’ve enlarged the backrest, and given it greater side support. The wheels on the 700 are also arger, so it's better on carpet. All in all a terrific device.”
Thank you so much for the 5-star review, Scott! 🌟
We’re truly happy to hear that the VELA Tango 700E is working so well for your wife and helping her stay safe and supported despite the challenges of normal pressure hydrocephalus. It’s great to know that the sturdy design, quiet motor, and enhanced backrest are making a positive difference in her daily routine—and that installation was a smooth experience.
Hearing how the chair supports both comfort and independence means the world to us 💙 If you ever have any questions or need support, we’re always here to help.
“Chair as advertised. I haven't had a chance to use it much. I'm waiting for a couple strong men to move it to another floor.
User handbook doesn't say anything about the type of batteries used. I finally found a video on how to access them.”
Thank you so much for the 5-star review, Robert! 🌟 We're glad to hear the chair meets your expectations so far, and we hope it will serve you well once it’s moved to the right spot. Thanks also for pointing out the missing battery info—we appreciate the feedback and will look into making that clearer in future versions of the handbook 💙 If you have any other questions or need assistance in the meantime, we’re always here to help!
“I was excited to receive my new Enable chair — it is awesome. I love how the brake stops me immediately when brake is engaged — chair doesn’t budge. The wheels are quiet and it is so easy to walk the chair.
I want to commend your employee, Caitlyn, who was on top of things starting with my first question; and even when she was sick, she was very prompt to respond to my questions and resolve my problems. Caitlyn was always pleasant; made me feel like she loves her job and wanted to please me, the customer. Caitlyn’s boss and the company are very fortunate to have such a steadfast, thorough employee. She is a model employee which is a rare find today. I appreciate all her help.
Thank you Enable Me for making my life easier.”
Thank you for your wonderful review! 🌟 We’re thrilled to hear that your VELA Independence Chair is making such a positive impact in your daily life. The secure brake and smooth, quiet wheels are designed to provide exactly that kind of safety and ease, and it’s fantastic to hear how much you’re enjoying them.
We’re also incredibly grateful for your kind words about Caitlyn. She truly embodies the commitment we have to serving our customers, and we’re so pleased to know she provided you with exceptional support throughout your experience. We’ll make sure to share your feedback with Caitlyn and her team—it will mean so much to her!
Thank you again for choosing Enable Me and the VELA Independence Chair. If there’s ever anything more we can assist with, don’t hesitate to reach out. We’re here to help! ❤️
“I purchased the Vela chair as I have a very small alcove between a hallway and the entrance to the master bedroom. A typical wheelchair can’t make the turn as the back wheels don’t rotate. Not being able to see the vela chair before purchasing,I purchased an office chair with a wheel base the same as the vela chair. It worked, but the wheelbase kept rotating and was just physically difficult for me to push and keep it straight. My husband was 6’2” before being hunched over by Parkinson’s and has a lot of issues with freezing and not being able to move. He finds this chair a little high for him to scoot and thinks that feature might work better if it was the lower chair, but likes the added height that actually lets him look down on things at the counter height eating area. I use the push bar and the foot rest and easily push him into the bedrooms and two bathrooms if he can’t move fast enough. The pushbar does interfere with the mechanism that lets the seat swivel to the left when the brake is on, but works ok if it is off. This has enabled me to avoid alterations to entryways that maybe would have worked, and the frustration of dealing with a company that didn’t really respond like Vela does.”
Thank you so much, Jane, for your thoughtful review and for sharing your experience in such detail! 🌟 We’re thrilled that the VELA Independence Chair has made such a meaningful difference for you and your husband. It’s wonderful to hear how the chair’s compact design fits perfectly into your home’s unique spaces, allowing for greater mobility and functionality without the need for costly alterations.
We truly appreciate your insights about the push bar and how it works for your needs. Feedback like this is invaluable and helps us continuously improve our products and user experience. We're also so glad to hear that our team was responsive and able to provide the support you needed—your satisfaction is our top priority.
Thank you again for the fantastic 5-star review and for taking the time to create a video as well—it means so much to us! If there’s ever anything else we can assist you with, please don’t hesitate to reach out. ❤️
“I was recently diagnosed with a demyelinating disease (like MS) and found this chair doing research with my occupational therapists assistance. I came into contact with the company in Florida, USA and with personalized discussions on my needs and wishes for a chair to assist me in the kitchen so th”
Thank you so much for your 5-star review! 🌟 We’re glad to hear that you found the chair through your occupational therapist’s assistance and that it’s helping meet your needs. Personalized discussions to ensure the right fit are exactly what we aim for, and it’s wonderful to know the chair is assisting you in the kitchen. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. Wishing you the best on your journey! ❤️
Thank you so much for your 5-star review, Janis! 🌟 Your support means the world to us. If there’s ever anything more we can assist you with, please don’t hesitate to reach out 😊❤️
