“‘Dear Joe Bloggs your review is important to us’....Bought item in April with May delivery. Yet to receive my item. Contacted just over a week ago. Informed it was ‘shipped’ but nothing else. No expected date of arrival or update.”
Hi Martin. Thankyou for taking the time to review us. To clear up you did reserve a product for May delivery as was advised on the website, we have despatched the product as advised and on our tracking system it has been signed for by Williams at your address which was booked in with the courier on the telephone number from the order. We don’t have any emails or calls to respond to informing us of a problem but if you haven’t received your item please call us so we can look into this. Kind Regards Libbi
