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ViaResorts Reviews

4.7 Rating 54 Reviews
93 %
of reviewers recommend ViaResorts
Read ViaResorts Reviews

About ViaResorts:

Affordable Luxury at Resorts Worldwide

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Phone:

4154187452

Email:

bookings@viaresorts.com

Via Resort we’re amazing. Help us have a truly unforgettable holiday. Would not hesitate to book again.
Helpful Report
Hi Janine, Thank you so much for your kind words! We’re delighted to hear that we could help make your holiday truly unforgettable. It means the world to us that you’d book with us again, and we can’t wait to assist with your next adventure. Safe travels until then! 🌟✨Michelle
Such a fantastic resort, with beautiful, friendly and helpful staff. Could not ask for any better!
Helpful Report
Hi Joanne, Thank you for your wonderful feedback! We’re thrilled to hear you had such a fantastic experience and that the staff made your stay so memorable. It’s always our goal to provide the best service possible. We hope to welcome you back again soon for another amazing stay! 🌟Michelle
I was a bit sceptical at start, but once we landed in Vietnam and were welcomed by our driver and booked in to resort I started to finally chill. Lantana resorts where very welcoming and couldn’t do enough for us. Seemed like we were waited on hand and foot. People were beautiful and breakfast was great too, plenty of choice. Would’ve loved a room with a country side view instead of pool view.
Helpful Report
Hi, Thank you for sharing your experience! It’s understandable to feel skeptical initially, but we’re so glad to hear everything came together smoothly once you arrived in Vietnam. It’s wonderful that you found the team at Lantana Resorts so welcoming and attentive—they truly go above and beyond to make guests feel special. The variety at breakfast sounds fantastic too! We appreciate your feedback about the room view, and we’ll be sure to pass it along. Perhaps next time, we can help secure that perfect countryside view for an even more memorable stay. Safe travels and we hope to welcome you back soon! 🌟Michelle
This is the first time for us at absolute twin sand resort and we highly recommend it. The accommodation was lovely, the bed linen luxurious, the towels huge, staff were friendly & couldn't do enough for us & the food great. It is located easy walking distance to three beautiful beaches, a cute little shop on the main road has all the essentials ( beer/wine) cheap laundry, and the resort puts on multiple shuttle buses into town and back which was great. We participated in a few tours and they were fun, as they staff knew the area well & were fun & knowledgeable. the resort has a special every day, either a massage/ spa, dinner, event which were great. The whole resort is surrounded by multiple swimming pools, and although we were lucky to get an upgrade to ocean views, which was gorgeous and self contained & cleaned every day, next time we will ask for a downstairs pool room for quick dips. All in all, a relaxing, luxury holiday highly recommended and we will be back next year to do more fun stuff.
Helpful Report
Hi Cheryl, Thank you so much for sharing your experience at Absolute Twin Sands Resort! It sounds like you had an amazing stay, from the luxurious accommodations and friendly staff to the convenient location near beautiful beaches and helpful amenities. The daily specials and tours sound like the perfect way to make the most of your trip, and it’s great that you got an upgrade to ocean views! A downstairs pool room next time sounds like a fantastic idea too. We’re thrilled to hear you had such a relaxing, memorable holiday and can’t wait to welcome you back next year! Michelle
Easy to purchase and great communication
Helpful Report
Hi Tanya, We thank you for your kind words, please don't hesitate to contact us for any assistance. Michelle
I stayed at Amina Lantana Hotel in Hoi An on a Facebook deal and it was one of the best experiences of my life. The hotel is immaculate, Sharon and her staff were amazing. They made me feel very welcome and I cannot thank them enough for their assistance on my first holiday to Vietnam. I highly recommend staying at Amina Lantana Resort. Pool and breakfast at the hotel were fantastic. Close enough to the beach and other tourist areas too. I would love to get back there sometime soon but regular price per night is a bit expensive for my personal budget but I do believe the staff there are very worth the price, time and effort.
Helpful Report
Hi Glen, That sounds like an incredible experience! It’s wonderful to hear how much Sharon and her team at Amina Lantana Hotel made your stay special—there’s nothing like feeling truly welcomed on your first visit to a new country. It’s great that you also enjoyed the pool, breakfast, and convenient location. Michelle
Staff were incredibly welcoming and helpful during our stay.Rooms were immaculate and very comfortable.We really enjoyed the delicious buffet breakfast each morning
Helpful Report
Hi Ana Maria Miriama, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and found our staff welcoming and helpful. It’s great to know that you liked the comfort of your room and the buffet breakfast. We hope to welcome you back soon! Michelle
Room was great, the main pool was awful getting dirty (closed) for most of the week and incompetent staff trying to clean without knowledge of how. The 2 restaurants are great, the swim up bar is good if you can find someone to get you a drink. The happy hour deal changes each day so check before you order
Helpful Report
Hi Gary, Thank you for your feedback regarding your recent stay. I'm glad to hear you enjoyed the room and the restaurants! However, I apologize for the issues you encountered with the main pool. Your comments about the swim-up bar and the happy hour deal are also noted. We appreciate your insights and will pass them along to improve the experience for future guests. please feel free to reach out to us at any time. Michelle
We had a lovely relaxing time, fantastic hotel and fantastic food, we would highly recommend the Savoy Palace.
Helpful Report
Hi Tom, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a relaxing time and enjoyed the hotel and food. Your recommendation means a lot to us! We hope to welcome you back to the Savoy Palace soon! Michelle
We stayed at Twin Sands Resort, Phuket in August for 7 nights. Great holiday, great staff, thanks. Kel and Lili
Helpful Report
Hi Kel, We thank you for your feedback, please feel free to reach out to us at any time. Michelle
Amina Lantana Hoi An Hotel and Spa - the booking through viaresorts was seamless with it all being taken care of on our behalf once we purchased the voucher. The Amina Lantana check in was done professionally even though it was a trainee who originally checked us in to room it backed onto the elevator so all night all we heard was ding ding when the lift stopped on each floor however the next morning Sharan the Front Office Manager insisted we move to a different room which changed our whole stay as the room (#610) was in our opinion the best in the hotel - Thank you Sharan. All of the hotel staff were very courteous and professional and quickly became like family. The hotel was clean, the pool was refreshing and the breakfast was a very adequate buffet. The Spa’s massage were all really good. The meals in the Restaurant and Room Service were all delicious. The Staff all spoke good English confidently and were happy to have a chat. Although the Amina Lantana was a good 10 minute walk out of old town it was worth it for the relaxing ambience of the hotel itself. Thank you Amina Lantana for such a wonderful stay, you are one of the highlights to our holiday and we will highly recommend you.
Helpful Report
Hi Karen, Thank you so much for your detailed review! We're delighted to hear that your booking experience was seamless and that our team, especially Sharan, could enhance your stay with the room change. It’s wonderful to know you enjoyed the pool, breakfast, and spa services. We truly appreciate your kind words about our staff—they work hard to create a welcoming atmosphere. We’re glad you found the location peaceful while still being a short walk from the old town. Thank you for recommending us; we hope to welcome you back for another memorable stay! Michelle
Great little resort in a great position. The treasure is the staff, every one fantastic.
Helpful Report
Hi William, Thank you for your lovely feedback! We're thrilled to hear you enjoyed your stay and found our staff to be fantastic. They truly are the heart of our resort. We hope to welcome you back soon! Michelle
Very professional and no hidden costs. Highly recomended.
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Hi Musarurwa, We thank you for your review and hope to see you again. Michelle
Very relaxing resort respectful and helpful will be going back
ViaResorts 4 star review on 20th October 2024
Helpful Report
Hi Dennis, Thank you for your wonderful review! We're so glad to hear you found our resort relaxing and our staff respectful and helpful. We can’t wait to welcome you back for another stay! Michelle
Staff were lovely and helpful. Resort is a bit tired and could do with a tidy up and refresh. Room was satisfactory but air con is very loud. Housekeeping staff were excellent. Meals were overpriced and satisfactory but not exceptional. Shuttle bus was ok but not frequent enough and it's too far to walk to shopping area or patong. Overall ok but would not stay here again.
Helpful Report
Hi Michael, Thank you for your feedback! We’re glad to hear you found our staff lovely and that housekeeping met your expectations. We appreciate your comments about the resort’s condition and the air conditioning; we’re always looking for ways to improve. Your thoughts on the meals and shuttle service are also valuable to us. We hope you find a resort that better meets your needs in the future. Thank you again for sharing! Michelle
We just got back and we had one of the best holidays. The hotel was in a great location, and the staff were very friendly and helpful. Loved it.
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It's a really great platform where you can directly select any destination with affordable price and having 4/5 Star rated staycation experience. the process is really easy and crystal clear without any hidden Terms Nd conditions. Best part is that you can buy today and enjoy your vacation in nearly 2 years as vouchers have validity till 02 years from purchase. really great and one of best Destination planners.
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Excellent accommodation, excellent service, great value for money, gentle people, very courteous and helpful.
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Excited about our trip - Can't wait , friendly kind assistance .. very happy
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Promotion was advertised as a deal for two adults Actually it’s for couples only Asked for full refund with in the 24 hour cancellation period but no response Very disappointing
Helpful Report
Hi Josie, sorry to hear about your experience. Our team have been in contact with you via tickets and emails so we can resolve this for you. Thanks
ViaResorts is rated 4.7 based on 54 reviews