“No me buscaron en aeropuero. Desde ayer estoy escribiendoles y no me hab dado respuesta. Mas encima ne llwga correo deaeabdome que el servicio haya sido satisfactorio . Un chiste. Mas enxima escriben en ingles, no en español”
Thanks so much for the great feedback, Derek!
We're thrilled to hear that you had such a smooth experience, from booking to the ride itself. Making travel easy and stress-free is what we're all about.
We look forward to welcoming you back on your next trip!
Best,
The AirportTransfer.com Team
“I honestly didn’t expect much at first, but I was pleasantly surprised. The driver was already waiting when we landed, the car was spotless, and the whole process felt smooth and professional. It really took the stress out of arriving in a new city. I’ll definitely book again for my return trip!”
Hi Camille,
Thank you so much for the wonderful review! We're thrilled to hear that your experience was so smooth and stress-free.
Making arrivals easy and pleasant is exactly what we aim for, so it’s great to know we hit the mark. We're looking forward to being a part of your return trip as well!
Best,
The AirportTransfer.com Team
Dear Valued Customer,
Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you were very satisfied with your transfer in Paris!
At AirportTransfer.com, we’re committed to providing reliable, comfortable, and hassle-free services wherever you travel. Your recommendation means the world to us and motivates our team to continue delivering excellent service.
We hope to welcome you again on your next journey!
Warm regards,
AirportTransfer.com Team
“You would think the most common and logical reason of pickup time change such is airline delay as change of flight would be covered by the service. That is not the case . On our trip to BsAs from Australia the airline did just that completely change the interconnection flight bad luck is a new service they said. Would not recommend .”
“Very bad experience - they do not have all the information about local practices. The driver was not waiting at the arrival hall with a board with my wife's name on it as it was presented upon booking and confirmed by customer service, she waited there for 20 minutes. When I confronted them about this and told them it was unacceptable and that I want a refund for failure to fulfil the service, customer service told me: "Not possible; The driver is there, we have proofs(sic)" . In fact, the driver was not there but in the parking lot, my wife had to struggle with large pieces of luggage and 2 small children to go after these people in the parking lot. The reason the driver did not come to collect her from arrivals as I paid for was that they needed a copy of their visas to wait there. Airport transfers failed to supply this information in good time, customer service was incredibly rude and contradicting themselves every step of the way - first they said they will be greeted with a board with my wife's name in arrivals, then he said this is not going to happen. I could have used Uber or Bolt for less than half the price under the same circumstances with far less hassle and aggravation. The whole idea was to have a convenient service but this was anything but that and very frustrating to top it all off.
I do not recommend this company, you are better off using a ride hailing service!!”
“Terrible service. Taxi didn't turn up. No help from customer services. Spoke to them 20 min before taxi was due to check it was still coming . Was finally told 50 minutes later to proceed with another transport . So now rushing around trying to find another taxi and having to pay a lot more than normal. Would not recommend this service”
“Hello, I received my transfer from airport to hotel in NYC here, I had issue with my plane, I arrived few hours later than excepted. I asked to change the time as it's airline fault, but they didn't want at all!!!! It's only few hours and they don't want. They told me that it's a "no show" and they can't even refund.
Don't go with this company, they don't understand that plane can be late!!!!
VERY BAD COMPANY!!!”
Thank you so much for your valuable review! We are incredibly happy that you trusted us and gave us the opportunity to accompany you on your journey.
We are proud to have assisted you with all your transfer needs and ensured your satisfaction with our affordable prices.
We look forward to welcoming you back on your future travels.
Best regards,
The AirportTransfer.com Team
“Great service from airport pick up to hotel drop-off and hotel to airport.
Driver was very resourceful and giving us tips as we were approaching our hotel in Seoul.
Great roundtrip experience, overall.”
Thank you so much for your wonderful review, Pedro!
We are delighted to hear that you had a great roundtrip experience with us and that our driver was so resourceful and helpful during your journey in Seoul. Providing not just a transfer, but a seamless and informative experience is what we strive for.
We are so glad you trusted us with your travel plans and we look forward to serving you again on your next trip!
Best regards,
The AirportTransfer.com Team
“We have booked private airport transfer in Vienna. This was the first time we have used private transfer so we did not know how it works. The customer service team was very helpful that they explained us how it works from A to Z. For sure will use the service again and I highly recommend.”
Thank you so much for your wonderful review, Elke!
We are so glad to have been your first experience with a private transfer and are thrilled to hear that our customer service team was able to make the process clear and easy for you from start to finish.
Your trust and recommendation mean a lot to us. We look forward to serving you again on your next trip!
Best regards,
The AirportTransfer.com Team
Thank you so much for your valuable review, Antti!
We are very happy that you trusted us and gave us the opportunity to accompany you on your journey. Our goal is to always provide a reliable and comfortable service.
We look forward to welcoming you back on your future travels.
Best regards,
The AirportTransfer.com Team
Thank you so much for your wonderful review, Romel!
We are delighted to hear that we could provide a seamless and excellent experience for your group. Our goal is to make travel effortless for all of our customers, especially larger parties and we truly appreciate your recommendation.
We look forward to assisting you and your group with your travel plans again soon!
Best regards,
The AirportTransfer.com Team
Thank you so much for your great review, Steven!
We are delighted to hear that you had a seamless and reliable experience with us. Providing professional and consistent service is our top priority and we truly appreciate your recommendation.
We look forward to assisting you with your travels again soon!
Best regards,
The AirportTransfer.com Team
Thank you for your fantastic review, Milton Bell!
We're so glad to hear that we were able to provide a smooth and convenient experience for you. Your trust in our service means a lot to us, and we were happy to be a part of your journey.
We look forward to serving you again on your next travels!
Best regards,
The AirportTransfer.com Team
Thank you for your fantastic review, Jose!
We're thrilled to know that you were pleased with your overall experience. Your trust and feedback are very valuable to us and we are so happy to have been a part of your journey.
We look forward to serving you again on your future travels!
Best regards,
The AirportTransfer.com Team
“I booked my first transfer for our family holiday. They pick up us from the outsite of the Madrid-Barajas Airport on time. The driver was very polite and he was speaking English, so we had no hard time communication. The only bad thing was the traffic. But the service quality is worth trying in another destination again.”
Thank you so much for your thoughtful review, Serena!
We're delighted to hear that we could provide a seamless and professional experience for your family's first transfer with us. We understand that traffic can be a challenge, and we're glad that despite this, our service was able to make your journey a positive one.
Your trust means a lot to us, and we're incredibly happy to hear that you're willing to try our service again in another destination. We look forward to serving you on your next trip!
Best regards,
The AirportTransfer.com Team
