Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.29

4.3 Rating 1,058 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Questions

Metrics

4.3

Based on 1,058 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

Write Your review

Tell us how Viessmann Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great boilers and engineers definitely recommend them.”

Helpful Report

Posted 5 years ago

“1st time with a Viessmann and all see to be good”

Helpful Report

Posted 5 years ago

“Boiler very quiet and working perfectly, ten years warranty is a bonus”

Helpful Report

Posted 5 years ago

“Boiler works well with no problems, it’s one of those items in the home it’s when it doesn’t that’s when you notice it being there, So fingers crossed we have no issues.”

Helpful Report

Posted 6 years ago

Thank you Rebecca for your great review.

Posted 6 years ago

“I am very satisfied with the quality of the Viessmann boiler, however, I am less than satisfied with the installation done by their Contractor/Sub-Contractor. It was my intention to have the boiler fitted in my garage but I was strongly advised against this "due to the presence of electrical installations". As a result, the boiler was installed in my kitchen, resulting in a kitchen wall unit destroyed, broken tiles, exposed pipework, exposed plasterwork, other damage and reduction in sink draining board area. Opinions given by other tradesmen suggest that garage installation was not a problem, especially if a site survey had been undertaken before commencement of work.”

Helpful Report

Posted 6 years ago

Dear Sandra, Thank you for your feedback and I am sorry to hear you are not happy with the installation you received from your chosen heating engineer. As the installation company are not a direct employee of Viessmann, I would advise going straight to them with any issues or complaints yo have as they would be best to respond and help. Best Regards, Viessmann

Posted 6 years ago

“So far so good”

Helpful Report

Posted 6 years ago

Thank you for your great review Bedri.

Posted 6 years ago

“Seems like a great boiler. Still struggling with my heating engineer’s settings!”

Helpful Report

Posted 6 years ago

Thank you for your great review Gareth

Posted 6 years ago

“Very satisfactory and efficient, just haven't received any registration documents yet”

Helpful Report

Posted 6 years ago

Hi, If you are yet to receive your warranty registration documents and they are not in your Spam/Junk folder, please contact our Warranty Department to get these resent out for you. Telephone: 01952 675051 Email: warranty-uk@viessmann.com Best Regards, Viessmann

Posted 6 years ago

“Efficient and easy to use, no need for a degree in plumbing to adjust the pressure (unlike some other boilers) even thermostat is easy to adjust😄”

Helpful Report

Posted 6 years ago

David, thank you for your excellent feedback. All comments are greatly appreciated to improve customer satisfaction.

Posted 6 years ago

“Good service.”

Helpful Report

Posted 6 years ago

Thank you David for your great review.

Posted 6 years ago

“I’ve had a Viessmann Vitodens 200 fitted in my house by an excellent engineer in Sep 2019. The heating is super-efficient. The controls are a little tricky to navigate, but once I’ve had the hang of it, it functions very well. Altogether, I am very pleased with the product.”

Helpful Report

Posted 6 years ago

Thank you for your great review.

Posted 6 years ago

“So far works well, and seems a vast improvement on the old boiler.”

Helpful Report

Posted 6 years ago

Bryan thank you for your great review!

Posted 6 years ago

“On a colleagues recommendation decided to replace my 20 year old bolier with a Viessmann Vitodens 100-W boiler, as recommeded by the local Viessmann installer. So far so good and am very pleased with the boiler perfomance and quietness when operational”

Helpful Report

Posted 6 years ago

Dear B Curtis, Thank you for your excellent comments. Best Regards, Viessmann

Posted 6 years ago

“Still getting use to the functions of the new boiler as I had my old one for 42 years. Do find when it reaches temperature and switches off, room cools quite a bit before reaching temperature again.”

Helpful Report

Posted 6 years ago

“Hi, seem to be functioning fine although had extensive building work since installed and recently. The boiler and radiators have been on and off due to the work being done through the house. No issues to date.. The only downfall is the Boiler is a fair bit larger than I was led to believe..”

Helpful Report

Posted 6 years ago

“Our tenant is complimentary about the new boiler. As it is only a few months old, we expect there to be no problems. We look forward to receiving a good service from Viessmann.”

Helpful Report

Posted 6 years ago

Hi Jan, Glad to hear that your tenants are happy with their Viessmann boiler. We are happy to always strive to provide the best service to our customers. Kind Regards, Viessmann

Posted 6 years ago

“no problems, works well”

Helpful Report

Posted 6 years ago

“To date boiler working perfectly although only been installed 8months.”

Helpful Report

Posted 6 years ago

Thank you for your amazing feedback!

Posted 6 years ago

“Good value for money”

Helpful Report

Posted 6 years ago

Thank you for you great feedback Dave.

Posted 6 years ago

“Quiet efficient and so far reliable”

Helpful Report

Posted 6 years ago

Glad to hear of your positive feedback Glyn, thank you.

Posted 6 years ago

Viessmann Limited is rated 4.3 based on 1,058 reviews