Viking Direct Reviews

Name: Viking Direct
Address: -, - -, Ashton Under Lyne
Rating: 1.22

1.2 Rating 301 Reviews

5 %

of reviewers recommend Viking Direct

1.2

Based on 301 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Viking Direct:

Viking is Ireland’s leading supplier of office supplies, we offer an extensive range of office supplies, first class customer service and unbeatable prices.Our range of office supplies includes everything from office furniture, computer desks, and filing cabinets to ink cartridges and office stationary. Whatever you need for your office, we’ve got it covered. Free delivery is available on all orders over €75, Visit our delivery page for more information on our same day delivery and next day delivery service. Browse our wide selection of office supplies and order online today. Viking has all the inspiration your office needs!

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Viking Direct 2 star review on 17th March 2022

Jitendra Patel

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order but the paper was damp poorly packaged. took photos too .arrange the live chat and have to send it back. I have to pack it all up .”

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Posted 2 years ago

“I used Viking Direct as I wanted to use…somebody other than Amazon I used Viking Direct (actually using my partner's account;D** N****) as I wanted to use somebody other than Amazon for a purchase as I wish to 'do my bit' to reduce their dominance. Anyway, having ordered my item (30th December) ready to use in the New Year (a wall-mounted magnetic perpetual planner now you ask - not a cheap purchase) I was told it was next day delivery. Delivery happened as promised - excellent. The box seemed curiously odd-shaped for such a product but, well, design/packaging can be very clever these days etc., I thought. But no, rather than my product I actually received a box full of bin liners. Ok, these things happen, I understand that. I took pictures and described what had happened and emailed Viking Direct. From here on in (let alone previous error) it has been like wading through treacle. Amazon would have sorted the problem in a flash and via one communication...so far it has been back and forth with Viking Direct and I am no further along with resolving my incorrectly picked/delivered item or receiving my correct one. Probably should have stuck with Amazon...my bad.”

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Posted 3 years ago

“Na 3 dagen mijn bestelling nog steeds niet binnen. Contact opgenomen, maar daar nog steeds niks van gehoord.”

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Posted 4 years ago

“why do you feel using a substandard delivery organisation is acceptable, no wonder everyone uses amazon, this is my last time, goodbye”

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Posted 4 years ago

“Orders are always for the office at a rural estate and supposed to be next day delivery, deliveries always late and lately deliveries have not appeared at all. Phoned to find out what's happening and was put on hold then hung up on and they have not returned my call”

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Posted 5 years ago

Viking Direct is rated 1.2 based on 301 reviews