Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Leeds
Rating: 3.96

4.0 Rating 1,326 Reviews

73 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Questions

Metrics

4.0

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds,
Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds
Leeds
LS27 7JP

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"AVOID THIS DECEITFUL SCAM COMPANY.\r\n\r\nI received my free tracked label, and the next day I carefully packaged my items a pair of 1980s Dior earrings, 1980s Monet earrings, and 2000s Chanel sunglasses in an original Chanel box, then sent them securely using the provided label. I tracked my parcel the next day and confirmed they received it.\r\n\r\nThe following day on the 13th of February, I had a scheduled call between 3 and 4pm. When I finally received the call at 15:45pm, it turned out to be an AI automated system not an actual person, that repeatedly asked, \u201cCan I confirm I\u2019m speaking to Lily?\u201d no matter how many times I said \u201cyes.\u201d After about twenty attempts, it started to ring a few times and then suddenly cut off with an error message. Unbelievable!\r\nI immediately emailed the company asking them to contact me via email instead since their AI automated phone system clearly wasn\u2019t working. (They never responded to my email)\r\n\r\nSoon after, I received a text saying, \u201cIt was great talking to you.\u201d Is that meant to be a joke? YOU NEVER SPOKE TO ME!\r\nThen soon after that, through WhatsApp, I got an another message stating they valued my items at \u00a327.\r\nVintage Chanel and Dior for \u00a327? IS THAT MEANT TO BE ANOTHER JOKE?!\r\nThese are luxury designer pieces worth hundreds. Not jewellery\/sunglasses from Claire\u2019s.\r\nOffering \u00a327 for authentic vintage designer items is absurd and DAYLIGHT ROBBERY. \r\nI, of course, declined, only to get another automated message asking if I was sure about my decision clearly another joke. Yes I am sure I don\u2019t want to give my designer items to you for free.\r\n\r\nIn short, this company wants your valuable items for free pretty much, they claim if you have a welcome call that they will offer a higher valuation of your items, but when you have a welcome call it\u2019s a AI automated system that just cuts you off after a few rings, and when you email this company they don\u2019t even respond to your email, when you text their WhatsApp it is also automated and says either call them or email, even when you go on their website and go on their live chat it claims that they are \u201caway\u201d. \r\n\r\nIf you value your possessions, do not send them to Vintage Cash Cow. You\u2019re far better off selling on eBay etc yourself.\r\n\r\nFrankly, the company should be changed from Vintage Cash Cow to Vintage Scammers because they seem to treat their customers like the real cash cows.\r\n\r\nPS if I don\u2019t receive all my items back all intact or missing or not received at all and you continuously ignore my emails. I will be filing a police report against you for theft! \ud83d\udc9c"

Vintage Cash Cow 1 star review on 16th February 2026

Lily

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice staff, very friendly, but prices offered are basic,”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, Beverley. As a company, we understand that our offers won't always live up to the expectations of all of our customers. We pride ourselves on making all of our offers with no obligation to accept and should customers take this option we return all items to you completely free of charge. If you had expressed your feelings over the phone with our appraisals team, we would have been more than happy to get your items sent back to you. Kindest regards, Katie - Vintage Cash Cow

Posted 5 years ago

“Very good 10/10”

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Posted 5 years ago

“Great customer service but disappointing cash amounts offered for the quality of items sent.”

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Posted 5 years ago

Thank you for taking the time to leave us your thoughts. I'm very sorry to hear your disappointment with the offer made for your items. As a company, we understand that our offers won't always live up to the expectations of all of our customers, which is why we make every single offer with no obligation to accept. If customers choose to decline our offer, which is the best we're able to make based on the items in each parcel, we will return the entire collection of items completely free of charge. I only wish you had chosen to express your feelings whilst on the phone with our appraisers, as returning your items is by far preferable to customers leaving us feeling this way. Kindest regards, Katie Vintage Cash Cow

Posted 5 years ago

“Very easy to use and fast! No complaints!”

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Posted 5 years ago

“I forwarded over 100 items and was paid less than £1 for each items included a solid silver handbag,silver cutlery, silver pepper pot ect”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us your thoughts, Elizabeth. I'm very sorry to hear your disappointment with the offer made for your items. As a company, we understand that our offers won't always live up to the expectations of all of our customers, which is why we make every single offer with no obligation to accept. If customers choose to decline our offer, which is the best we're able to make based on the items in each parcel, we will return the entire collection of items completely free of charge. I only wish you had chosen to express your feelings whilst on the phone with Megan, as returning your items is by far preferable to customers leaving us feeling this way. Kindest regards, Katie - Vintage Cash Cow

Posted 5 years ago

“It was very well organized and efficient. From the pick up of my parcel to the prompt reply.”

Helpful Report

Posted 5 years ago

“All very friendly and 'charming' but very disappointed at price offered however I didn't want them back so accepted the £40 on offer.”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Really impressed with the whole process and how polite and professional they are”

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Posted 5 years ago

“Great efficient service - very helpful”

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Posted 5 years ago

“always an excellent service”

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Posted 5 years ago

“This is a professional service which puts the client at ease from start to end. Impressed by the service and would encourage others to use it with confidence. Slightly disappointed that my stash was not worth a bit more but hey, I was happy to get something for unwanted things that were taking up space.”

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Posted 5 years ago

“Very impressive company. Very good communicators Collection service easy and efficient Realistic valuations Settlement by return Will use again....and soon”

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Posted 5 years ago

“Quick, efficient, fair”

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Posted 5 years ago

“A fab way to to clear out your unwanted items for a few quid. Hassle free free postage and quick transfer of money when the deal is done. Good communication throughout with no pressure to take any offer. Polite and pleasant staff who are very informative and obliging. Overall it’s quite exciting as the more items you send the more money you can make. 👍🏻”

Helpful Report

Posted 5 years ago

“Is sent at lreast 13 items to Cash Cow. At est 11 were gold and silver rings with gems and pearls. Quiea fewof these were unique cluster rings with real gems and pearls, and good designs. I was initially offered £235 and when I question this I was offerd £250.00 - an increase of £15.00. I requested an itemised list, but this was not available. I am very disapponted ed with all this as when speaking with family members they agree with me that I was 'fleeced'. Itherefore request an itemised list of the rings that I sent to you and the estimated value of each ring.Perhaps you could look into this. Thank you. Patricia Davies.”

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Posted 5 years ago

“Easy . Supply labels, arrange collection, kept up up to date as to valuation, given price for things submitted and given option of cheque or bank transfer or send things back . It’s your decision absolutely no pressure.”

Helpful Report

Posted 5 years ago

“The labels took a while to arrive, but I had already put most things together. So I was more or less ready to send, as the postage/collection labels have a limited time to be used. I would advise starting to box items up before requesting info package, especially if you are in the process of sorting through 'glory holes' or the loft. Good guidance on website of acceptable goods. I found the company helpful regarding enquiries about items and I was happy to accept the offer made for my pre loved belongings.”

Helpful Report

Posted 5 years ago

“Very happy with my money I made with my little bits and pieces, thank you Vintage Cash Cow, highly recommend.”

Helpful Report

Posted 5 years ago

“Efficient service but did not really meet my expectation of value of my goods. Also a cheque was sent instead of a bank payment. Disappointing.”

Helpful Report

Posted 5 years ago

Vintage Cash Cow is rated 4.0 based on 1,326 reviews