Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Leeds
Rating: 3.85

3.9 Rating 1,380 Reviews

70 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Questions

Metrics

3.9

Based on 1,380 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds,
Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds
Leeds
LS27 7JP

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"AVOID THIS DECEITFUL SCAM COMPANY.\r\n\r\nI received my free tracked label, and the next day I carefully packaged my items a pair of 1980s Dior earrings, 1980s Monet earrings, and 2000s Chanel sunglasses in an original Chanel box, then sent them securely using the provided label. I tracked my parcel the next day and confirmed they received it.\r\n\r\nThe following day on the 13th of February, I had a scheduled call between 3 and 4pm. When I finally received the call at 15:45pm, it turned out to be an AI automated system not an actual person, that repeatedly asked, \u201cCan I confirm I\u2019m speaking to Lily?\u201d no matter how many times I said \u201cyes.\u201d After about twenty attempts, it started to ring a few times and then suddenly cut off with an error message. Unbelievable!\r\nI immediately emailed the company asking them to contact me via email instead since their AI automated phone system clearly wasn\u2019t working. (They never responded to my email)\r\n\r\nSoon after, I received a text saying, \u201cIt was great talking to you.\u201d Is that meant to be a joke? YOU NEVER SPOKE TO ME!\r\nThen soon after that, through WhatsApp, I got an another message stating they valued my items at \u00a327.\r\nVintage Chanel and Dior for \u00a327? IS THAT MEANT TO BE ANOTHER JOKE?!\r\nThese are luxury designer pieces worth hundreds. Not jewellery\/sunglasses from Claire\u2019s.\r\nOffering \u00a327 for authentic vintage designer items is absurd and DAYLIGHT ROBBERY. \r\nI, of course, declined, only to get another automated message asking if I was sure about my decision clearly another joke. Yes I am sure I don\u2019t want to give my designer items to you for free.\r\n\r\nIn short, this company wants your valuable items for free pretty much, they claim if you have a welcome call that they will offer a higher valuation of your items, but when you have a welcome call it\u2019s a AI automated system that just cuts you off after a few rings, and when you email this company they don\u2019t even respond to your email, when you text their WhatsApp it is also automated and says either call them or email, even when you go on their website and go on their live chat it claims that they are \u201caway\u201d. \r\n\r\nIf you value your possessions, do not send them to Vintage Cash Cow. You\u2019re far better off selling on eBay etc yourself.\r\n\r\nFrankly, the company should be changed from Vintage Cash Cow to Vintage Scammers because they seem to treat their customers like the real cash cows.\r\n\r\nPS if I don\u2019t receive all my items back all intact or missing or not received at all and you continuously ignore my emails. I will be filing a police report against you for theft! \ud83d\udc9c"

Vintage Cash Cow 1 star review on 16th February 2026

Lily

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Utterly appalling service, do not trust this company, photograph everything you send to them, before you pack and send it. I sent in a number of items, including a solid brass US Mailbox(one had sold on eBay for $700) they first offered me £29 for everything I sent them, including cameras and a watch as well as the mailbox. When I refused the offer they returned the items, HOWEVER, the mailbox had a MASSIVE 10 cm deep scratch diagonally across the front of it. It was too well padded and protected for this to happen in transit so a member of their staff caused this damage! They asked for 30 working days to "investigate" (should have taken them 1 day to access their CCTV) they have had 37 working days, passed me around 5 different members of staff none of which have done anything. They are forcing me to report this to the Police as it is CRIMINAL DAMAGE, which they are trying to sweep under the rug, I have dated before and after photos as proof. I have tried to upload photos to this post but THEY are blocking me from doing so! Do not trust them.”

Helpful Report

Posted 2 days ago

“I sent a box of mixed items, gold, silver, several watches etc etc. . I had already had a figure from a jewelers just for my gold and silver. Anyway I sent my box off to vintage cash cow. I waited for well over 2 weeks for them to call me. In the end I called them. The figure they quoted me for EVERYTHING in my box was £1100. I was disgusted and asked for my box back. I took just my gold and silver down to the jewellers and got £2864. Please dont be fooled by their adverts. They had separated all the gold that had stones in them (rings with garnets, small diamonds, emeralds etc) and then just weighed up the gold items that were only just gold on their own...chains etc but no rings except a wedding ring. Please please just take your gold and silver to a jewellers. You will get almost treble what cash cow give you. They are rouges and should not be allowed to fool customers like they do.”

Helpful Report

Posted 1 week ago

“I got an offer of £29 from cash cow for my box of items. The scrap price alone for the few silver ones was £35!!. I rejected that and got my box returned. Then I sold a few things to a dealer for £185. A few days ago I posted a negative review on Trust pilot. Cash cow replied with standard speak. At the same time more than 70 positive posts appeared on Trustpilot at exactly the same time as each other. Coincidence? Now my negative review is out of view.”

Helpful Report

Posted 1 week ago

“Don’t bother with cash cow they are an absolute rip-off. I sent a big box of items old cameras watches jewelry coins, silver, and gold. I got for the lot£107. Please, please, please don’t bother with them never been so disgusted in my life.”

Helpful Report

Posted 1 week ago

“Sent a lot of items insulated me with an offer sent it back to me and discovered some items broken been in touch to complain sent pictures being given lies and don’t deal with them they are taking advantage of old age pensioners”

Helpful Report

Posted 1 week ago

“told many times for cc to stop emailing me l do not want them to do anything for me or send any packaging as l have nothing to sell but they just ignore you horrible company”

Helpful Report

Posted 2 weeks ago

“I sent a box of items to vintage cashcow before sending i went on line to see the value of each item i boxed some worth £1 some worth £100 some nothing at all I then sent them off to Vintage Cashcow in the hope of receiving the same value the insult was an offer of £28 i asked for the return of my items and noticed two 9 carat gold rings missing valuation approx £15 to £100 each, some of the items returned I took to an auction near me and had them valued all amounting to approx £150 to £200 this would have satisfied me if Vintage cashcow offered me the same amount”

Helpful Report

Posted 3 weeks ago

“I was searching to get post details as wax going to send some stuff but have always hesitated in past. Now. This is an absolute no. I’ll go local. Thanks to all for posting their experiences. Offers of less than £50 for valuables is just pure insult. Vintage Cash Cow you really need to clean up your act. Maybe we should get one of the consumer protection shoes in to you. Eh?”

Helpful Report

Posted 4 weeks ago

“Awful, right rip off, keep away”

Helpful Report

Posted 1 month ago

“I sent a box of fairly good stuff to try them out. They offered me £30. I asked them to send my box back. Amongst the items I sent were 3 clocks with dome covers, 2 working perfectly, 3 necklaces, 1 x 9 ct. Gold with tiny forget-me-nots in china, 2 x in silver 1 with pink flowers a glass chess set and some small crystal items. When my stuff returned, Those items were all missing. The few that they returned were wrapped appallingly and covered in brown sticky tape. On contacting them they argued that, because there was glass in the box, their insurance would not cover anything. I still haven't got the answer to why was my stuff pinched. Don't use them they are no good. I only gave them one star because it was the only way I could use this site. They don't deserve even one star.”

Helpful Report

Posted 1 month ago

“The offer was an insult, and when it was returned some items were broken. We contacted cash cow who informed us that the items were not covered by their insurance. Be warned before using them”

Helpful Report

Posted 1 month ago

“Het door hen geboden bod is op z`n zachts gezegd rampzalig, Er werd in eerst instantie geen bod genoemd, waarbij ik tot mijn spijt, ongemerkt akkoord ging. Dus dit is eens maar nooit weer om nog iets aan hun op te sturen. Verschillende horloges , antiek strijkijzer, mio navigatie jvc video camera, en zie bijgesloten foto.”

Vintage Cash Cow 1 star review on 31st July 2026

Helpful Report

Posted 1 month ago

“Box full of phones net books jewelry. Brand new matching watch and bracelet and lots more. Offer was dreadful asked for more and got a little more but certainly no where near their worth”

Helpful Report

Posted 1 month ago

“Items returned items not in boxes they were sent in. Articles damaged, what a mess. I wouldn't recommend them to anyone. Shocking condition to return items in. Disgusting”

Helpful Report

Posted 1 month ago

“If i could give 0 review i would we sent a box of items which we had already had valued at around £300 they offered us £40 when we said no send it back what we recieved wasnt the nice tidy pacjed box we sent itens had been taken out igmf the protective boxes and left loose damaged and items missing we had photos if items sent so we know a wooden jewelry box worth approx £100 and a wooden Rhino worth around £30 where both missing and some gold cufflinks that where is a box and new left out box scratched and damaged we complained they sent an email saying they will look into it with 14 working days but i am still awaiting a reply awful service avoid at all cost...”

Helpful Report

Posted 1 month ago

“Sent a box full of items to cash cow. They made an offer I didn't accept. They sent to box of items back. When I opened the box to check the contents. Some of the more expensive items I had put in were missing. I contacted cash cow but they weren't interested. So be very aware that cash cow are not a reputable company. My items were stolen by them when I didn't accept there offer”

Helpful Report

Posted 1 month ago

“LOOK WHAT THEY SENT ME AFTET STEALING MY PRECIOUS STONES!! WORTHY £ 200!! DO NOT SEND ANYTHING PLEASE! Dear Grazia, Thank you for raising your experience with your recent return. I understand your frustration and can assure you this is not something we take lightly here at Vintage Cash Cow. After a thorough investigation into the handling of your items including an internal audit of the warehouse using the images you provided I regret to inform you that I have been unable to locate the missing gemstones. I understand this is incredibly disappointing and sincerely apologise that we are unable to return these items to you. Please be assured the staff that handled your items have been given direct feedback that more care must be taken to ensure instances like this do not occur, it has been relayed the way your parcel was returned to you was unacceptable and fell short of our standards. To make this right, we’d like to offer you compensation of £35 for the missing gemstones as a full and final settlement to the matter. Please let me know if this is something you wish to accept. Thank you for your patience and understanding as this may not be the resolution you were seeking. Kind regards, Emily Customer Care Executive Vintage Cash Cow 💜 0800 246 1111 (lines open Mon-Fri 9am - 6pm”

Helpful Report

Posted 1 month ago

“I sent many items , some solid bronze, gold plated , silver plated items. Relics. The offer was insulting.”

Helpful Report

Posted 1 month ago

“I went to a valuation day by vintage cash cow, with a trolley full (covered a whole table when unpacked) of high quality vintage collectibles, including a very large solid brass vintage foo dog/dragon, (worth several hundreds), rare vintage/antique Japanese netsukes, (worth over £100 each), quality cloisonné items, and more. all in perfect condition, no damage to any of them. the so called 'expert' gave my table a 5 seconds glance and said: I can offer you £30 for the whole table. I was shocked and appalled. he said: that brass is only worth £12. I said: but it's worth much more than its value as 'scrap', and surely the other vintage items won't be 'scrapped'!... he said that this is his offer. I immediately packed and left. they may be a 'legitimate' company, but they have ZERO integrity, nor any honesty or decency. they shamelessly, routinely and knowingly, (literally as their business format), screw gullible or desperate people of their valuable items. I'm glad I wasn't desperate, and I could afford to wait till the items sold separately online, for their fair worth. (I sold the brass foo for £300, and the netsukes for £120-£200, and the other items on the table for apx. £10-£50 each). no fair and genuine expert would have only offered £30 in total for all of that!...”

Helpful Report

Posted 1 month ago

“Wouldn't put any stars if possible. 25 items apparently worth £27. Box return but somehow the Victorian locket, the antique gold tiger ring and a slim gold necklace and a silver rope necklace didn't want to leave Cash Cow?.. so must be running around the warehouse. Could you please find them and return them ASAP. Maybe they've jumped into someone's pocket to play hide and seek. Please tell them it's time to be returned to their rightful owner now or they are making things can look very suspicious.”

Helpful Report

Posted 2 months ago

Vintage Cash Cow is rated 3.9 based on 1,380 reviews