Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Leeds
Rating: 3.96

4.0 Rating 1,326 Reviews

73 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Questions

Metrics

4.0

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds,
Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds
Leeds
LS27 7JP

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"AVOID THIS DECEITFUL SCAM COMPANY.\r\n\r\nI received my free tracked label, and the next day I carefully packaged my items a pair of 1980s Dior earrings, 1980s Monet earrings, and 2000s Chanel sunglasses in an original Chanel box, then sent them securely using the provided label. I tracked my parcel the next day and confirmed they received it.\r\n\r\nThe following day on the 13th of February, I had a scheduled call between 3 and 4pm. When I finally received the call at 15:45pm, it turned out to be an AI automated system not an actual person, that repeatedly asked, \u201cCan I confirm I\u2019m speaking to Lily?\u201d no matter how many times I said \u201cyes.\u201d After about twenty attempts, it started to ring a few times and then suddenly cut off with an error message. Unbelievable!\r\nI immediately emailed the company asking them to contact me via email instead since their AI automated phone system clearly wasn\u2019t working. (They never responded to my email)\r\n\r\nSoon after, I received a text saying, \u201cIt was great talking to you.\u201d Is that meant to be a joke? YOU NEVER SPOKE TO ME!\r\nThen soon after that, through WhatsApp, I got an another message stating they valued my items at \u00a327.\r\nVintage Chanel and Dior for \u00a327? IS THAT MEANT TO BE ANOTHER JOKE?!\r\nThese are luxury designer pieces worth hundreds. Not jewellery\/sunglasses from Claire\u2019s.\r\nOffering \u00a327 for authentic vintage designer items is absurd and DAYLIGHT ROBBERY. \r\nI, of course, declined, only to get another automated message asking if I was sure about my decision clearly another joke. Yes I am sure I don\u2019t want to give my designer items to you for free.\r\n\r\nIn short, this company wants your valuable items for free pretty much, they claim if you have a welcome call that they will offer a higher valuation of your items, but when you have a welcome call it\u2019s a AI automated system that just cuts you off after a few rings, and when you email this company they don\u2019t even respond to your email, when you text their WhatsApp it is also automated and says either call them or email, even when you go on their website and go on their live chat it claims that they are \u201caway\u201d. \r\n\r\nIf you value your possessions, do not send them to Vintage Cash Cow. You\u2019re far better off selling on eBay etc yourself.\r\n\r\nFrankly, the company should be changed from Vintage Cash Cow to Vintage Scammers because they seem to treat their customers like the real cash cows.\r\n\r\nPS if I don\u2019t receive all my items back all intact or missing or not received at all and you continuously ignore my emails. I will be filing a police report against you for theft! \ud83d\udc9c"

Vintage Cash Cow 1 star review on 16th February 2026

Lily

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent a box full of assorted stuff, jewellery, some silver bits and pieces, an old lighter and cigarette case. and silver plate items etc etc. I would never have bothered to sell these things individually. I did wrap up every single item and put my address inside the box as well. I didn't expect too much, so was delighted with the offer they made me. I have now sent off another box of similar items. I received a text the next day to say it has been received and they were giving it their attention. I am very with Vintage Cash Cow so far!!! They were things I would never have bothered to sell”

Helpful Report

Posted 1 year ago

Hi Ann, This review is fantastic and we greatly appreciate you taking the time to share your thoughts and experiences with us. We specialise in decluttering, and those items lost and forgotten in the nooks and crannies of your home are perfect to send us here at Vintage Cash Cow. At Vintage Cash Cow our expert appraisers work hard to ensure the best possible offer is made to all our customers and on this occasion, we are delighted to have exceeded your expectations. Please know that you are welcome to get back in touch any time, as we would love to provide you with another great selling experience. Best Wishes, Nicky from the Vintage Cash Cow team 💜

Posted 1 year ago

“I think they are taking advantage of vulnerable old people who need to get money quickly it's scandalous”

Helpful Report

Posted 1 year ago

Hi Andrew, I am sorry to hear you feel this way. Our offers are completely non-obligational and there is never any pressure for any of our customers to accept an offer they were unhappy with. Our returns process is also completely free of charge, we do not take any money from customers at any part of our service. Please feel free to get in touch at any time if you have any questions regarding any part of how our service works! Best wishes, Ruby from the Vintage Cash Cow Team 💜

Posted 1 year ago

“Applied to sell my unused camera equipment which was 2 camera bodies, 5 lenses, filters and chargers and batteries. Advice pack arrived in good time and on sending equipment I was kept informed as to when it arrived. I declined the offer and my equipment was returned well packaged. The only disappointment was I was offered £37 in total. Today I sold it all at an independent camera shop for £200.”

Helpful Report

Posted 1 year ago

Hello Glyn, Thank you for taking the time to leave us a review. We are pleased to hear that you appreciated our standard of communication, and the speed that your pack arrived. We are sorry to hear you were unhappy with your offer. Our offers are based on the current second hand market resale value. We do understand that we may not always meet customer's expectations, which is why we offer a completely free, no obligation service. We are pleased that on this occasion you were able to have your items returned. Thank you for trying out our service, we are sorry we weren't the right fit for you on this occasion. Best wishes, Chloe from the Vintage Cash Cow team 💜

Posted 1 year ago

“They recieved my box, with my mother's antique silver on 1st Feb and I still have not had an offer. My email has gone unanswered and the telephone number is not recognised. I am afraid this might be a scam.”

Helpful Report

Posted 1 year ago

Hello Susan, Thank you for taking the time to leave us a review. During times of increased demand, it may take longer than the 7 working days that we aim for to receive an offer, as we would never want to compromise the care and attention to detail taken to appraise a box. I have checked your account and I can see that your offer is now ready so a member of our Offer Team will be in touch as soon as possible. I have also responded to your email as well. We are receiving a high volume of emails at the moment, so we apologise for any inconvenience caused by the delay in our response. Best wishes, Lucy from the Vintage Cash Cow team 💜

Posted 1 year ago

“Very disappointed in the price for two small Victorian Carriage clocks from named makers, and two sterling silver goblets, hallmarked 1937. Items given the okay on my courtesy call. Offered £30, and the woman said that they would have returned the carriage clocks as they were not interested in them! I just wanted to be finished with them, so waiting for the £30 to hit my bank account. This was a trial run, because I have more expensive items, like my 18ct gold Omega, and wanted to see how fair they were before sending them more expensive things.. I shall stick with eBay.now.”

Helpful Report

Posted 1 year ago

Hello Mike, Thank you for taking the time to leave us a review. We are sorry to hear that you were disappointed with your offer. Our offers are generated based on the current second-hand market resale value. As we are a completely free, no obligation service, we would always prefer that our customers choose to have their items returned if they are unhappy with their offer. Thank you for trusting us with your items, we are sorry we were not the right fit on this occasion. Best wishes, Chloe from the Vintage Cash Cow team 💜

Posted 1 year ago

“Wasn't interested in what I was selling seemed to be looking for larger items”

Helpful Report

Posted 1 year ago

Hi Glenys, Thank you for taking the time to leave us some feedback. As we are aimed at bulk buying, we do ask that a minimum of 4 different categories of items are sent to us, to ensure that we will be able to make an offer on what is sent. I am sorry if you felt this wasn't set our clearly enough to you. We are always happy to arrange a welcome call so that we can discuss with you what kinds of things you are looking to send. We are also happy to answer any questions via email or live chat too! We thank you for giving our service a try and wish you luck with selling your items elsewhere. Best wishes, Ruby from the Vintage Cash Cow Team 💜

Posted 1 year ago

“Gave 3 camcorders watch offer £12 they are a joke”

Helpful Report

Posted 1 year ago

Hi Alex, Thank you for taking the time to leave us this review, we really appreciate all feedback our customers provide. I am sorry to hear that you found our offer to be disappointing and not in line with what you were expecting. We do always advise sending us a variety of items, to ensure that you're making the most out of our bulk decluttering service. Unfortunately, sending us only a few items does limit the amount we're able to offer. I do hope that you have opted to have them sent back to you for free. We'd never want you to accept an offer that you weren't happy with. We appreciate your trying out our service even if it wasn't quite right for you. Best wishes, Darrell from the Vintage Cash Cow team 💜

Posted 1 year ago

“Please be wary of this company as they scammed me out of my hard-earned money and even accessed my bank account without my knowledge, resulting in serious financial consequences. I was simply trying to improve my life through investment, but this company ruined it. They should be investigated and shut down. I was lucky enough to get help from Doris Ashley, who quickly and effectively assisted me in recovering my lost funds. If you’re in a similar situation, you can reach out to her at Email:(dorisashley71 (@) gmail.com) or contact her via. WhatsApp at +1--(404)--721--56--08 for a reliable resolution.”

Helpful Report

Posted 1 year ago

Hi there, I'm afraid we have not been able to locate an account for you. It sounds as though you are not reviewing the correct business, as we don't offer an investment service. At Vintage Cash Cow, we never ask for any bank details other than a sort code and account number. This can only be used to make payments to our customers, not take money out. Our service is completely free to use, and our customers don't have to pay anything when sending items to us or when items are returned back to them. If there is an issue you would like us to address so we can alleviate any worry or concerns you have about our service, please feel free to contact us directly by emailing hello@vintagecashcow.co.uk or you may call our team on 0800 246 1111 and we will be happy to advise. Kind regards, Roberta from the Vintage Cash Cow team 💜

Posted 1 year ago

“Some people want to monitor their kids and employees. Also, people want to catch their spouse cheats. The technology helps all to have better and secret conversations with others. Therefore, it becomes difficult to catch an employee or spouse cheating on you. If you are finding any technique that can help you to catch someone’s cheat on you, then you must go for the spy suspect’s cell phone. Spying on someone’s cell phone enables you to get all the mobile activities on your dashboard at the right time. With small formalities and precautions, you can understand whether the victim is reliable or not. Spying the cell phone offers users to catch cheats on you as well as provide monitoring. Contact the right hacker on (zattechrecovery AT G m ail com)”

Helpful Report

Posted 1 year ago

Hi Andrew, While we appreciate all of the reviews we receive, this review doesn't seem to relate to Vintage Cash Cow or any of our services. We have flagged this with IO and encourage you to remove this if you can. Best wishes, Darrell from the Vintage Cash Cow team 💜

Posted 1 year ago

“Had an issue with item pleased it has been resolved Thank you”

Helpful Report

Posted 1 year ago

Hello J W A, Thank you for taking the time to leave us a review. I'm so sorry to hear that there was an issue with your item, but I'm very pleased to hear we were able to resolve this for you. Thank you for using our service, and we would love to hear from you again in the future. Best wishes, Chloe from the Vintage Cash Cow team 💜

Posted 1 year ago

“Heb al een maand geleden een doos vol spullen verstuurd, mail steeds om antwoord , wat ik niet krijg, ook telefonisch zijn ze niet te bereiken, ik heb alles gefotografeerd, dus ik weet precies wat ik jullie heb gestuurd, verzend bewijs en jullie mooie folders, graag per direct mijn goederen retour !!! T. Huizing”

Helpful Report

Posted 1 year ago

Beste mevrouw Huizing, Onze oprechte excuses voor de late reactie. We begrijpen dat een van onze klantenservicemedewerkers inmiddels contact met u heeft opgenomen. Het spijt ons te horen dat u niet tevreden was met het bod op uw items. We streven er altijd naar om eerlijke en haalbare biedingen uit te brengen en betreuren dat het bedrag niet aan uw verwachtingen voldeed. Als u aanvullende vragen heeft of als wij nog iets voor u kunnen betekenen, horen wij dat graag. Wij waarderen het dat u onze service heeft uitgeprobeerd en hopen u in de toekomst beter van dienst te kunnen zijn. Met vriendelijke groet, Uw Vintage Cash Cow-team

Posted 1 year ago

“Would put a zero star award but can’t . Offered £52 for a box of cameras one of the cameras was sold recently on eBay for £260 the lesser one £220. Had also two small video camera digital cameras two top range bio oculars and several other cameras including a vintage one worth minimum £120 also lenses and filters and memory cards ets included expected a bit of a knockdown to sell the lot as one. Let’s see if I get it back. Happened to mention I had a list of contents and pictures of contents. Robbing con artists”

Helpful Report

Posted 1 year ago

Hi Sarah, We very much appreciate this review of our service. I am sorry to hear that you found our offer to be disappointing and not in line with what you were expecting. However, we are delighted that you made use of our free returns service to receive your items back. There may be occasions where items would fetch a higher price when sold privately, where our service excels is in taking the hassle and complications out of selling unwanted items in bulk. We of course cannot confirm the values mentioned by yourself here as accurate in relation to the market that we trade within and so would prefer to refrain from commenting on how/where they were obtained. We would like to reiterate that here at Vintage Cash Cow, our claim is not to provide the absolute highest value you could possibly receive for your items anywhere on any market. What we do advise is that as a bulk decluttering service we provide convenience, efficiency and a fair offer to the customer when they are unable or unwilling to resell the items themselves Thank you again for your feedback as we realise how crucial it is in helping us to improve our service for future customers. Best Wishes, Nicky from the Vintage Cash Cow team 💜

Posted 1 year ago

“Sent box to them containing solid silver too many items to mention .. gold watches etc box received by them email confirmation months later nothing now advised lost box and offered £80 looks like it’s solicitors for me beware!!!!”

Helpful Report

Posted 1 year ago

Hi John, Thank you for taking the time to review our service and to share your feedback with us. I'm sorry to hear of the disappointment you encountered during your transaction with us and how you found our compensation unsatisfactory. I'm also very sorry to hear about your missing parcel, we take matters such as these very seriously and we would never want anything to happen to our customer's precious items while in our possession. Our compensation offers always depend on the value of the items included in the box. To make a claim for a higher amount, we would first need to be provided with information and evidence of value for the items included in your box. Thank you again for sharing your thoughts with us, we reflect upon all negative reviews and use them to improve our performance. Best wishes, Jack from the Vintage Cash Cow team 💜

Posted 1 year ago

“Complete robbing bastards. Don’t know how they are allowed to get away with such robbery.”

Helpful Report

Posted 1 year ago

Hello Quibolane, Thank you for reviewing our service. We are very sorry to hear you feel this way. Our service is completely free to use and our offers come with no obligation. There is never any pressure for a customer to accept an offer, and we even give customers 14 days to think about the offer, so that they don't feel pressured into making a decision right away. If a customer is unhappy with our offer, we would always prefer for them to decline it so that they can have their items returned to them for free. We are sorry to see that you chose to accept an offer that you weren't happy with. If you had declined it, we would have been happy to have returned your items to you so that you could have sold them elsewhere. Thank you for giving our service a try. Best wishes, Lucy from the Vintage Cash Cow team 💜

Posted 1 year ago

“DON'T fall for it. Very poor offers for your valuables. It took me weeks to get through to someone about very poor customer service ie not answering the phone, saying they are closed during openings times or replying to emails. The person I contacted did sort it out quickly but it shouldn't have got that far!! Give your valuables to a charity rather than lining their pockets”

Helpful Report

Posted 1 year ago

Hello Marina, Thank you for taking the time to leave us a review and to share your feedback with us. We are very sorry you weren't pleased with our offer for your unwanted vintage items. Unfortuantely, I haven't been able to locate your account from this review, so I can't give you a more detailed insight into the reasoning behind your offer. If you would like to know more about how we came to the offer amount for your items, please email us at hello@vintagecashcow.co.uk with your personal details and we will be happy to help. We hope you declined the offer and had your items returned to you for free. We never want a customer to accept an offer that they're not happy with. We are saddened to hear that you arent satisfied with our customer service. We have been receiving a high volume of emails and calls recently, so it is taking longer to get a response, but please be assured that our team is working incredibly hard to make sure that we get back to customers as quickly as we can. Thank you for giving our service a try. Best wishes, Lucy from the Vintage Cash Cow team 💜

Posted 1 year ago

“The offers are ludicrous. They are unfair and prey on those who will accept anything because they are in dire straights.”

Helpful Report

Posted 1 year ago

Hello C.Atkinson, Thank you for taking the time to leave us a review and to share your feedback. We are very sorry to hear that you were disappointed with our offer. We always make the best offer we can based on the age, quality, condition, and authenticity of the items received, as well as taking into consideration the value of the items within the secondhand marketplace. I can see that the box you sent us contained a large quantity of base metals, which have limited value due to market saturation. Hopefully, this helps explain why the offer was lower than you expected. Our offers come with no obligation and there is never any pressure to accept an offer. We are sorry to see that you chose to accept an offer that you weren't entirely happy with. We would always prefer that a customer decline an offer and have their items returned to them for free if our offer doesn't meet their expectations. We appreciate you giving our service a try. Best wishes, Lucy from the Vintage Cash Cow team 💜

Posted 1 year ago

“Sent items to value a week later recieved a letter informing me they were not interested, when my parcel was returned half my items were missing, rang customer service, who said they would pass complaint on and I would hear within 7 days, still waiting after numerous phone calls and over a 6 weeks later”

Helpful Report

Posted 1 year ago

Hello Peter, Thank you for taking the time to leave us a review and to share your feedback. We are very sorry to hear about the issue with your returned parcel. I have looked into your account, and there seems to be some miscommunication, so we apologise for this. Our Customer Care team thought you were missing your whole box of items, and once we saw it was then delivered to you, we thought it was resolved. From this review, I understand that you have received your box back but some items are missing so I have let our Customer Care team know so that they can look into this. Please be assured that they will be in touch with an update as soon as possible. We apologise for any confusion and inconvenience caused and we appreciate your continued patience while this is being looked into. Best wishes, Lucy from the Vintage Cash Cow team 💜

Posted 1 year ago

“I sent a camera,flash,lenses,even a bag all in class and perfect condition no marks and only got £45 would never sell to these robbers again at lease dick turbin had a mask”

Helpful Report

Posted 1 year ago

Hello Edward, Thank you for taking the time to leave us a review. We are very sorry to hear that you weren't pleased with our offer. We always make the best offer we can based on the current second-hand market resale value of the items received, but we understand that our offers won't always align with every customer's expectations, which is why we have a free returns policy. We are sorry to see that you chose to accept an offer that you weren't pleased with. If you had declined the offer, we would have returned your items to you for free so that you could have sold them somewhere else for a price that you were happier with. We appreciate you giving our service a try. Best wishes, Lucy from the Vintage Cash Cow team 💜

Posted 1 year ago

“Your company lost a parcel and has been contacted with no avail, your company is responsible for this parcel you have breached your own company policy so what you are doing lost parcels is fraud as there has been no corporation on from your company by dragging your heals on the problem it needs to be sorted by doing right by your customers I hope someone looks into your company further because your company is wrong and justice be given back to your customers”

Helpful Report

Posted 1 year ago

Hello Mechele, Thank you for taking the time to leave us a review and to share your feedback. We are very sorry to hear about your missing parcel and we completely understand your concern and disappointment. Unfortunately, I haven't been able to locate an account for you from this review and I also can't see any complaint raised in your name. Please can you email your complaint to hello@vintagecashcow.co.uk and include your personal details so that we can locate your account and investigate this for you? We appreciate you bringing this to our attention so that we can look into this and provide a resolution. Best wishes, Lucy from the Vintage Cash Cow team 💜

Posted 1 year ago

“Extremely poor customer service 3 times I have requested labels for free valuation and also emailed with no response ? I keep getting emails about i only have so many days that I can use 1st lot of labels i haven't even received? So I put my items into auction and received a fair price for my items.poor show cash cow I certainly wouldn't use your so called best services or recommend you to a friend”

Helpful Report

Posted 1 year ago

Hello Neville, Thank you for taking the time to review our service and share your feedback. We are very sorry to hear that you never received the postage pack that was sent to you last month. We are currently receiving a high volume of emails, so we sincerely apologise that it is taking us longer to respond to our customers. Please be assured that our team is working extremely hard to ensure that we reply to our customers as quickly as possible. We are sorry that you couldn't use our service on this occasion but we are glad to hear that you were able to sell your items for a price that you were happy with elsewhere. Best wishes, Lucy from the Vintage Cash Cow team 💜

Posted 1 year ago

Vintage Cash Cow is rated 4.0 based on 1,326 reviews