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VipBrands Reviews

2.3 Rating 138 Reviews
30 %
of reviewers recommend VipBrands
Company Reviews Questions Metrics
2.3
Based on 138 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour

Popular Questions:

Delivery

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Customer Service

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How quickly does VipBrands resolve customer queries?
Helpful Report
(6 months ago)
Greater than 56% of reviewers feedback is VipBrands resolves customer queries within an hour.
Helpful Report
(6 months ago)
E

Customer Service - Bad

45.45%
Industry Average
“ worst customer service ever. I have ordered 3 perfumes since a month and still did not get them. I contacted customer services on watsapp they have an attitude all the time. they do not send you a tracking link to track your order. I beleive I wont have my order delivered at all. I am wondering how this company is allowed to work ”
- Anonymous
“ Stay away from this company if you read this, it’s my first time purchasing from an online store blindly without checking if it is a legitimate company or not and now I pay toll, they have raised all the red flags in my book from the terrible service to the even worse customer service where they either don’t reply for days or just copy paste what they wrote before with missed up grammar and it seems even if I received it (hopefully this year) all the other reviewers say that these are fake perfumes, so once again do yourself a favor and stay away from these SCAMS. ”
- Ali Yusuf
“ Very bad service,my order delay and still i did not receive it now more than one month, every time i ask them they said in custom ”
- ..
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