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VipBrands Reviews

2.3 Rating 143 Reviews
31 %
of reviewers recommend VipBrands
2.3
Based on 143 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour

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VipBrands 1 star review on 16th January 2023
Wael Saif
VipBrands 1 star review on 16th January 2023
Wael Saif
VipBrands 1 star review on 4th March 2022
Darwin
VipBrands 1 star review on 4th March 2022
Darwin
VipBrands 1 star review on 9th November 2021
Nabeel Malik
VipBrands 1 star review on 2nd June 2021
Anonymous
VipBrands 1 star review on 23rd May 2021
Tarek
3
Anonymous
Anonymous  // 01/01/2019
The thing that truly impressed me about Mrs. Olivia and her team was their process. With my tech background, I could tell right away that they were using a methodical, data-driven strategy to track and recover my assets. They utilized digital forensics, IP tracking, and third-party platforms to follow the trail of my crypto transactions. No fluff, just straightforward, structured communication with visible results. The experience felt like working alongside an expert cyber unit rather than a typical customer service department. If you’re someone who values process and accountability, I highly recommend their team.
VipBrands 1 star review on 11th June 2025
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Posted 1 month ago
The thing that truly impressed me about Mrs. Olivia and her team was their process. With my tech background, I could tell right away that they were using a methodical, data-driven strategy to track and recover my assets. They utilized digital forensics, IP tracking, and third-party platforms to follow the trail of my crypto transactions. No fluff, just straightforward, structured communication with visible results. The experience felt like working alongside an expert cyber unit rather than a typical customer service department. If you’re someone who values process and accountability, I highly recommend their team.
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Posted 1 month ago
I’m incredibly grateful! Mrs. Presley Jossie and her team went above and beyond to help me secure my refund.
VipBrands 1 star review on 4th June 2025
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Posted 1 month ago
This company is a notorious scammers I am a victim on this company from Berlin lost $76,000 in an investment scam from New York. The scam involved Mia, who claimed to work from an office in Manhattan. I was a victim who encouraged to invest in “with this company” and initially allowed me to withdraw small amounts of 500 dollars which built trust on me . After losing $70,000, from this company, the persuaded me to deposit more money of around 6,000 dollars which I did. When I realized it was a scam,and  attempted to withdraw the whole profit of $153,000 from this company they blocked my withdrawal Despite providing evidence such as wire transfer details and conversations with the scammer, I was not able to make my withdrawals and has unable to recover my funds,  I contacted the SEC and the FBI immediately I was referred by a recovery expertise called Alexi victim with the email address alexivictimhelps @ mail . com who helped me recover all my funds back and this company is under FBI investigation
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Posted 7 months ago
I had my Coinbase wallet wiped out in a single transaction. I didn't know what to do and couldn't get a hold of Coinbase support Teams. This transaction emptied out all my Ethereum and Bitcoin. This was not me and I needed help after losing roughly 821,000 dollars. I went to the police to file a report and they also failed to help me. A gentleman at the stiction walked up to me and handed me a note that contained an Email address (lisaellzabet 662  @  gm ail  .  com) and this number(+1 301 658 0921) he told me this recovery company could help me. And truly after getting in touch them and submitting every documentation within 72 hours i got a mail she was able to recover all my funds and also revealed the men behind the dirty act. I wish to let everyone know that it is possible to get your money back if you contact the right person and follow instructions
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Posted 11 months ago
Since one year I am getting replay that your order is shipped and it will arrive soon. Very bad..
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Posted 2 years ago
I made order in 24 Dec until now 17 Jan no update and no body tell me where is my order
VipBrands 1 star review on 16th January 2023 VipBrands 1 star review on 16th January 2023
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Posted 2 years ago
This is a fraud , i ordered in July 2022, not yet received and they dont even respond. pls dont waste your money
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Posted 2 years ago
No reply, over a month. Stolen money? What steps are due now to alert police authorities and get refund or perfume deliver? Used to be an excellent service but now website down. Any advice welcome
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Posted 3 years ago
I ordered perfumes and I paid using a card,it’s been now 5 months 🥺🥺and I didn’t received them.i just felt scammed because there was no refund.that’s bad for business reputation. I advise please don’t pay with card.🥹🥹
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Posted 3 years ago
Their ease of shopping and checkout process is great. Also the shipping as well. Thank you Vipbrands!
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Posted 3 years ago
I have never had a problem with ordering items from this site - it's amazing!
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Posted 3 years ago
Vipbrands is the best online shopping platform, period!
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Posted 3 years ago
Wonderful customer service and young lady was very helpful and had great experience and customer service Thanks for all ur help 🙏❤
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Posted 3 years ago
Their ease of shopping and checkout process is great. Also the shipping as well. Thank you Vipbrands!
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Posted 3 years ago
My order has arrived a little bit but boxing and customer service is really perfect. Thanks vipbrands.
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Posted 3 years ago
Ordered from them 6 months ago No reply don't pay credits card They take money That's why its 35% when u pay credit cards They used to be good before
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Posted 3 years ago
Can somebody report them to Turkey authorities so they will not victimize others anymore? And I hope Turkey government will put these people behind bars. Their online store is open again and accepting orders. For sure, they will only take their money once buyers paid.
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Posted 3 years ago
Now you can't even open their website. Probably shutdown by the MOI Turkey. But how about the people they stole from? Just like that they took customers money. Unfortunately, I am one of those people. They are thieves and need to be punish. I hope somehow, Turkey government will instruct them to return the money that they took from us.
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Posted 3 years ago
Dec 31, 2021 i placed an order. Until now i haven't received my items. Not even a tracking number number from them. They keep on making excuses and now totally ignoring my messages. It's been morw than 2 months now and they don't reply anymore. Totally crazy. They don't deservee en a single star. Don't buy from them or you will end up like me. Worst online store ever.
VipBrands 1 star review on 4th March 2022 VipBrands 1 star review on 4th March 2022
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Posted 3 years ago
VipBrands is rated 2.3 based on 143 reviews