VipBrands Reviews

2.3 Rating 138 Reviews
30 %
of reviewers recommend VipBrands
2.3
Based on 138 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour

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VipBrands 1 star review on 16th January 2023
Wael Saif
VipBrands 1 star review on 16th January 2023
Wael Saif
VipBrands 1 star review on 4th March 2022
Darwin
VipBrands 1 star review on 4th March 2022
Darwin
VipBrands 1 star review on 9th November 2021
Nabeel Malik
VipBrands 1 star review on 2nd June 2021
Anonymous
VipBrands 1 star review on 23rd May 2021
Tarek
3
Anonymous
Anonymous  // 01/01/2019
Since one year I am getting replay that your order is shipped and it will arrive soon. Very bad..
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Posted 1 year ago
I made order in 24 Dec until now 17 Jan no update and no body tell me where is my order
VipBrands 1 star review on 16th January 2023 VipBrands 1 star review on 16th January 2023
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Posted 1 year ago
This is a fraud , i ordered in July 2022, not yet received and they dont even respond. pls dont waste your money
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Posted 1 year ago
No reply, over a month. Stolen money? What steps are due now to alert police authorities and get refund or perfume deliver? Used to be an excellent service but now website down. Any advice welcome
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Posted 1 year ago
I ordered perfumes and I paid using a card,it’s been now 5 months 🥺🥺and I didn’t received them.i just felt scammed because there was no refund.that’s bad for business reputation. I advise please don’t pay with card.🥹🥹
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Posted 1 year ago
Ordered from them 6 months ago No reply don't pay credits card They take money That's why its 35% when u pay credit cards They used to be good before
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Posted 1 year ago
Can somebody report them to Turkey authorities so they will not victimize others anymore? And I hope Turkey government will put these people behind bars. Their online store is open again and accepting orders. For sure, they will only take their money once buyers paid.
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Posted 1 year ago
Now you can't even open their website. Probably shutdown by the MOI Turkey. But how about the people they stole from? Just like that they took customers money. Unfortunately, I am one of those people. They are thieves and need to be punish. I hope somehow, Turkey government will instruct them to return the money that they took from us.
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Posted 2 years ago
Dec 31, 2021 i placed an order. Until now i haven't received my items. Not even a tracking number number from them. They keep on making excuses and now totally ignoring my messages. It's been morw than 2 months now and they don't reply anymore. Totally crazy. They don't deservee en a single star. Don't buy from them or you will end up like me. Worst online store ever.
VipBrands 1 star review on 4th March 2022 VipBrands 1 star review on 4th March 2022
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Posted 2 years ago
Very very very bad Also you can't contact them
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Posted 2 years ago
False representation of product size. Refusing to replace or refund. Absolutely disgusted. Liars & thieves. Everyone should boycott. They deserve to go out of business.
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Posted 2 years ago
Hi everyone, I am sure VIP brands is shutdown due some reasons.I used to purchase for almost 3 years from VIP brands before Covid19 and usually get deliveries on time(between 2 weeks).but now (22nd april 2021) when I ordered i didn't receive it till now (06/12/2021).i had send them whatsapp msgs instantly for months and i got fed up with there same reply.so i stopped sending them.So please don't purchase you will loose your money.
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Posted 2 years ago
Worst Online Shopping Experience on VIP… Worst Online Shopping Experience on VIP Brands I made my order in July 2021 while staying in Bahrain and till now I did not receive the order. I tried to contact VIP Support but they never gave satisfactiry answer. I visited Turkey by chance and I wanted to catch up with VIP Brand company... They did not share their location. I still did not receive any reply from their side nore the order... I bought some products earlier in last years which came on time... I dont know why this time VIP Brands are doing these activities... They are not allowing refund... and very slow reply on WhatsApp... Email also useless. May I know how to apply MOI Turkey to stop this website if they have Fraudulent activities? PLEASE DO NOT BUY ANYTHING FROM THIS VIP BRANDS unless they fix their shipping problem.
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Posted 2 years ago
I order on 27 Agust. Till now i did not receive my order. Its almost 3 months now. Even they do not refund my money.
VipBrands 1 star review on 9th November 2021
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Posted 2 years ago
Ordered on 28.2.21, now it September and order not received .. no refund. Every time I contact customer care they have an excuse. This is their latest message whenever order status is requested“ We sincerely apologize for the delay happened delivering your order. all shipments of perfumes was stopped and now on process , your order in shipping process and will receive it soon thank you for understanding” I dont recommend them .. waste of money. They are scam.
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Posted 2 years ago
I had paid the amount 77 days ago and as of now the perfumes are not delivered, the online communication is through whats app and the agent always gives a tailor made reply without any assurance, can someone tell me how to deal with these online scammers, i lost the trust on all online websites and promised myself that i will never order anything through online.
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Posted 2 years ago
I ordered and paid on 13th May and still not received. I contacted the customer support several times, every time they said we will update you within few days and no contact or response. Totally scammers
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Posted 2 years ago
Very bad experience My items never reached . Scam and cheating company . Stay away
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Posted 2 years ago
Very very lier
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Posted 2 years ago
Bad Very bad and lies This is what is about this company !! Full stop !
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Posted 2 years ago
VipBrands is rated 2.3 based on 138 reviews