VipBrands Reviews

Name: VipBrands
Rating: 2.30

2.3 Rating 138 Reviews

30 %

of reviewers recommend VipBrands

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Metrics

2.3

Based on 138 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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VipBrands 1 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 40 days ago and till now not shipped”

Helpful Report

Posted 2 years ago

“I ordered 5 perfumes worth 818 sar since may 8 , 2021, its been more than 2 months now but there is still no assurance that these perfume will be deliver to me. I contacted their costumer service but their reply is that there is a custom problem , it migh hold for a while but not more 2 months and they should take action with these kind of issue with the custom, they are also not giving the tracking number even I asked them for a lot of times. This is my first time to encounter such company that are not transparent and helpful to their costumers . I am very disappointed and dissatisfied with their costumer service.”

Helpful Report

Posted 2 years ago

“I placed an order since 31 March. It’s been 3 months now and no delivery. Customer service is very poor. The phone numbers are fake. be careful, they will take your money and you will not get anything. I think fraud squad should be alerted”

Helpful Report

Posted 2 years ago

“They act like thieves , liars … I am still waiting my refund (6months waiting) … stupid customer service”

Helpful Report

Posted 2 years ago

“More than 50 days and still showing not shipped Communication on WhatsApp with their Customer Service, they are rude, not providing correct info. Several promises to ship and still never shipped”

Helpful Report

Posted 2 years ago

“Bad company and bad service now almost 3 months and still i didnt receive my order. The order was on 23 of feb and today 11 of may . When i contact them in whatsapp they always give a same answer that the shipment will reach soon and they refuse to return my money. Please everyone read this dont buy from this company.”

Helpful Report

Posted 2 years ago

“worst customer service ever. I have ordered 3 perfumes since a month and still did not get them. I contacted customer services on watsapp they have an attitude all the time. they do not send you a tracking link to track your order. I beleive I wont have my order delivered at all. I am wondering how this company is allowed to work”

Helpful Report

Posted 2 years ago

“I can’t believe how much of a fraud this company is!!! I have purchased two perfumes from them on JANUARY 29TH 2021 and now we are on APRIL 4TH and I still haven’t received the perfumes despite the fact the I paid the full amount in advance!!! And the funny thing is that they refuse to give you any kind of information about your shipment, not a tracking code, not which shipment company they are using and not even where is it now. On top of that they refuse to offer a refund cause in their logic the Item went out ( which I highly doubt it) and doesn’t matter if I received it or not, so long that they don’t have it with them will be NO REFUND. Stay away from this company if you read this, it’s my first time purchasing from an online store blindly without checking if it is a legitimate company or not and now I pay toll, they have raised all the red flags in my book from the terrible service to the even worse customer service where they either don’t reply for days or just copy paste what they wrote before with missed up grammar and it seems even if I received it (hopefully this year) all the other reviewers say that these are fake perfumes, so once again do yourself a favor and stay away from these SCAMS.”

Helpful Report

Posted 3 years ago

“All The perfumes they indicated is super Fake, I brought tree from them, but I don't know how to get that super cool bottle exactly like original brand, include magnetic cap as well, The juice is very synthetic and harmful to human lungs. own perfume combination mix with local perfumer or guess may be.”

Helpful Report

Posted 3 years ago

“Very bad service,my order delay and still i did not receive it now more than one month, every time i ask them they said in custom”

Helpful Report

Posted 3 years ago

“All perfumes were FAKE this is a perfume scam company. I bought 3 perfumes that I normally use and they smell horrible. Not testers but FAKE”

Helpful Report

Posted 3 years ago

“I paid 1500 Qr since tow mounth now i didnt recieve any thing until now... customer service very bad ... dont trusted them ...”

Helpful Report

Posted 3 years ago

“The product is out of stock and is available online. My overall experience with the VIPbrand is very worst, its just waste of money. it has been 3 months i have ordered some cosmetic items and not yet arrived.”

Helpful Report

Posted 3 years ago

“Liar customer service, no refund, bad perfumes, wasting money.. i have never written a review on a company.. but they gave me hard time and i can find no way to complain or do something against them.”

Helpful Report

Posted 3 years ago

“I am never the type to post my experience good or bad. But this brand got me to regret spending my money on what they advertise as vip . Smell fake , bottles look fake and incomplete order . Never ever buying again from this fake brand .The worst shopping experience ever”

Helpful Report

Posted 3 years ago

“One bottle of perfume is damaged and spray head not working, promised for a vaucher but never received”

Helpful Report

Posted 3 years ago

“Don’t buy any perfumes for this site, it’s really loss money, it’s not original it is fake, they not return your money cash. They’re is layers. I am very sorry that I did not recheck this site before.”

Helpful Report

Posted 3 years ago

“Their packaging is badas they don't care if there will be problems with shipping as I got the perfume broken and the liquid is out of the bottle and at the end informed me that will give you 30% as per a ridiculous policy that is not there saying "perfumes cannot be returned or exchanged because of shipping conditions" why will I be responsible of shipping problem and its not me who is shipping and there is another item I requested and didn't receive because its not available and they informed me that they will return the amount as voucher and I really decided not to buy anything from them and since I told them no I want it back to my credit card they started to ignore all my chats and that is really irritating and not acceptable.”

Helpful Report

Posted 3 years ago

“Dear friends, VIP brands is total loss of money (it is better to not order than ordering from VIP brands), they are 100% cheaters, you will be fascinated to see their prices 1000 dirham things will be ready for sale for 200 Dirhams only, but PLEASE ! PLEASE! PLEASE! Do not invest you single pie to purchase from VIP brands. Their brief looting procedures after you buy from VIP brands are:- 1. Delivery time is not given (you may receive after minimum after 40 Days of order). 2. No Refund procedures, 3. No call, E-mail enquiry option, 4. No status update for shipment, 5. Shipment from non-famous couriers like SOTI, UNIVERSAL EXPRESS, SAB EXPRESS etc. 6. Only whatsup response, but still liars, 7. After all these efforts you get useless watery perfumes, which is hardly available for 10 Dirhams on street sellers. 8. For return procedure if you choose they have fixed return formality in other language to make return procedure tedious , 9. Some say it is about to 1 year but yet no refunds, 10. Precisely speaking they are decent looters with lucrative website to catch the customers. Even if you want to check your fate it is upto you, disappointment is sure. I have done lot of online shopping, but this is worst.”

Helpful Report

Posted 3 years ago

“Dear friends, VIP brands is total loss of money (it is better to not order than ordering from VIP brands), they are 100% cheaters, you will be fascinated to see their prices 100 dirham things will be ready for sale for 200 Dirhams only, but PLEASE ! PLEASE! PLEASE! Do not invest you single pie to purchase from VIP brands. Their brief looting procedures after you buy from VIP brands are:- 1. Delivery time is not given (you may receive minimum after 40 Days of order). 2. No Refund procedures, 3. No call, E-mail enquiry option, 4. No status update for shipment, 5. Shipment from non-famous couriers like SOTI, UNIVERSAL EXPRESS, SAB EXPRESS etc. 6. Only whatsup response but still liars, 7. After all these efforts you get useless watery perfumes, which is hardly available for 10 Dirhams on road. 8. For return procedure if you choose they have fixed in other language to make return procedure tedious , 9. Some say it about to 1 year but yet no refunds, 10. Precisely speaking they are decent looters with lucrative website to catch the customers. Even if you want to check your fate it is upto you, disappointment is sure. I have done lot of online shopping, but this is worst.”

Helpful Report

Posted 3 years ago

VipBrands is rated 2.3 based on 138 reviews