VipBrands Reviews

Name: VipBrands
Rating: 2.30

2.3 Rating 138 Reviews

30 %

of reviewers recommend VipBrands

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Metrics

2.3

Based on 138 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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VipBrands 1 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fake product and thieves”

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Posted 3 years ago

“1 the package was damaged and 2 perfume was broken 2 it is not tester as they said , it is replica not original perfumes Some has close smell to the original others not even closed looks like smell of bad storage perfumes for long time No customer service or cars”

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Posted 3 years ago

“46 days now since purchased using my CC on line still didn't get the products. Just keep on saying its ready for shipping.....so disappointing”

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Posted 3 years ago

“vipbrands.co.uk and 724perfumes.com are scams do not buy any things from them all perfumes are fake not tester. I you buy don't use you credit card If you use COD open the box and check the QTY if you buy by credit card they will not send you all products for example 1000 usd they will send 500 usd of products and that will ask you to pick other products because it out of stock if you need refund you should wait 60 days you may not receive at all Please be careful you don't now what is the perfume fluid thay used.”

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Posted 3 years ago

“Absolutely fake perfumes please don’t order them I had experience I have using perfumes since 30 years I know very well which perfumes original they have all perfumes fake fake and fake only”

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Posted 3 years ago

“I have read many negative reviews about this website/application at the same time there were some people gave 5 stars and were happy. However, my horrible experience started when i placed my order and finally received it after a month, when i opened the Box i noticed that i received 3 perfumes i stead of 5 perfumes i already paid through CC and one of the 3 received was wrong!! I contacted their whatsapp number and complained, they told they will check and will return within 48 hours! After 72 hours I chatted with them and it was clear that the one who is chatting with me don't know anything about my case and i have to repeat the whole story again for him. However, he calmed me up and promised to check with concerned department and will revert within 48 hours, i waited for a week and like before i have to start the chatting wondering what is the status of my missing items, again the shift changed and i have to repeat the story again for a new agent which again he promised to check and revert within 48 hours. Today i said i will give it another chance and will ask about my complaint status but this time they didnt promise to check and revert after 48 hours but at the beginning they were reading my msgs but do not reply and at the end seems they blocked me :-( guys trust me it doest worth to try them, any one who reads my review here and buy from them you really deserve what will happen to you!!”

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Posted 3 years ago

“جدا انبسطت بالتعامل و جودة العطور رائعه👍🏻”

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Posted 3 years ago

“i order on 5 th Of May till now theyre saying its been shipped.. absolutely fooling people.. its my first and last time that will be victim by these people.. take care and never be their victim”

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Posted 3 years ago

“I placed on order on 28th April 2020. Aramex shipment info received on 30th April. Item sent to sorting facility on 5th May. Item dispatched on 6th May. Item delivered and received on 12th May. All this whilst the world is dealing with Corona! So, speed of delivery is 5*. Between 6th May and 12th May, I exchanged messages with VIP through the customer portal on the website. I was reassured that the item was with Aramex and I was given my shipment tracking number. So communication is also 5*. After having made my online order, I was concerned that the item may be a fake. A lot of bad reviews suggested this company sells fake perfumes and other items. Well, I can categorically say this perfume is 100% real! It is a demonstration bottle (has the little imprint on the side). As per the item description, the bottle is missing a cap but I don't care. I knew the cap was not included. The perfume is genuine. I have compared it to the original which I have. So the product is also 5*. I am sorry for those here who have not had a 5* experience. But on my dealings, VIP is great and I saved a lot of money.”

Helpful Report

Posted 3 years ago

“Absolutely fake, they are layer. DON'T TRUST THEM AND DON'T BUY ANYTHING FROM THEM. I had a very very bad experience with them, they are fake, they are fooling people with original pictures and fake perfumes. I've received my order with different perfume as they've said it's out of stock, my order was received after one and a half month. it's really wasting of money and time.”