“Travlling from Hong Kong to Australia for the first time. Jason Roy made my life easy with his prompt actions - he quickly checked with the supplier on the requirement of IDP as well as explained me the rental terms in gist. He was my ChatGPT on the go in human form to provide synopsis of the very long rental terms, making it easy for me to make a decision sooner. Thank you so much Jason! :)”
“Made reservation for hire car. Accidentally put wrong email. Spoke with Christina who was very helpful and changed it to my correct email straight away. Very polite lady 😊.”
“Our experience with VIPCars was very good. Apparently, it was Sarah who handled our request, and we were happy the way she did that. The price was very competitive, and the insurance company paid out the small damage cost very fast.”
“this is not an honest business. i rented a car through them, paid the full amount for the rental, then the actual rental company charged me a different higher amount (from what VIP Cars collected) and then VIP Cars are refusing to investigate the issue.”
“The interaction with sherral John has been really great. She helped me to go throught th
e whole process of modifying my booking . Thank you for the awesome service”
“It would have been a 5 star review but the fact that I struggled to finish the payment via the app cannot be overlooked. The interaction with my customer service rep Christina was very pleasant however and deserves 5 Stars especially because she made an effort to pronounce english in a way that could be understood! The prices are unmatched. F.e the car rental place on sight in Turkey is charging more then x5 the amount!”
