“I just had an issue with my credit card so got in touch with VIP Cars customer services and spoke to Christina. Initially it was live chat, but she responded to my request for a phone call- which was refreshing as some places resist such a request. She was excellent. She listened carefully to my issue and then went through the booking process manually, and waited until the booking was all confirmed. I could not have asked for a better service.”
“Carol was patient. She stayed with me on line until everything was completely processed. It take take some time because things were hanging on the computer. She is a credit to your customer service and booking team. I hope I get someone like her on the phone when I have to talk to someone about services and bookings. Thank you Carol. From Joseph. USA”
