“Had to contact VIP cars to help with a reservation for a second flight cancellation due to Hurricane Helene. Sherral John was once again very helpful and reassured me they will help me navigate my travel plans with the weather.”
“Deposit not returned ! Company doesn’t take care of it’s customers , Rick Wilson is on the case now, friendly and knowledgeable tries to provide maximum customer service but very disappointed that 500£ lost as supplier simply doesn’t answer, of course blaming VIPCars as this shouldn’t happen.”
“Rick Wilson contacted us within seconds when we had an issue with payment. He talked us through the issues in a professional and calm manor. First class service from Rick and because of his professional and helpful demeanor, we will be using VIPCars.com going forward and also advising our friends to do so!”
“Brilliant and intuitive web site with great offers. And v good customer service too. I made an amendment to my booking which was very easy but I hade a few queries....got connected to chat and Oscar was very courteous and friendly and promptly answered my queries to my satisfaction”
“Best prices and excellent customer service. I needed to modify my reservation and Rick Wilson took care of everythig with no wait time and even issued a refund on the spot. You can't ask for better customer care.”
