“J’ai pris une Assurance pour un véhicule de location.Ayant eu de soucis avec une agence malhonnête, le service client (Garry) ma beaucoup aidé.Vous pouvez compter sur leur professionnalisme, le suivi et la rapidité de réponse.”
“I wanted to take a moment to say thank you for Garry for his exceptional customer service. He promptly addressed my concern on my reservation. Garry clarified the details, patiently explaining everything, thank you Garry.”
“Oscar Bennett was available via Live Chat to help amend my booking time, as I didn't want to incur a later arrival charge. He was friendly efficient and resolved my query.”
“I had a last minute cancellation to my flights which required me to change my car hire. Dave Wilson helped me late at night to make the changes to the dates and car. He was incredibly efficient, helpful and professional. Excellent experience. Thank you Dave”
“Avoid these con artists at all costs
Avoid these con artists at all costs. The “confirmation voucher” they issue you is a work of fiction. When I got to the rental desk to pick up my circa 200 Euro rental for the week , an additional 35 Euro charge was added by the supplier. Apparently this was for “extra tax” and “e toll” . Why can’t this seller just be transparent and list ALL charges that I was due to pay encounter when I arrived at the desk ? What if I didn’t have enough cash to cover the extra charges ? Really really unhelpful in this day and age really when information should be transparent and readily available in black and white. Next time I will just book with the supplier directly so I know what I ACTUALLY will be expected to pay”
