“I recently had the pleasure of interacting with Ryan Johnson from your team regarding adjustments to my car rental, and I am compelled to express my gratitude for the exceptional service provided.
Ryan exhibited an exemplary level of professionalism, patience, and understanding throughout our communication. He was quick to respond, informative, and made sure all my queries were addressed, making the process seamless and stress-free. His commitment to ensuring customer satisfaction was evident, and his ability to accommodate my requests while clearly communicating any implications was truly appreciated.
It's interactions like these that reinforce my trust in your company's commitment to customer service. Ryan's dedication deserves recognition, and I hope this feedback underscores the positive impact he has on your customers' experiences.
Thank you once again for the outstanding service, and please extend my thanks to Ryan for his remarkable support.”
“Fantastic customer service. Error with booking with incorrect email address (typo). This was quickly rectified via chat. Also very helpful with all of my queries. So far 5 star service! Let’s hope my collection is as smooth!”
“I chatted with Deven today to get support for the insurance invoice and claims. He was very helpful and quickly sent me the invoice and explained it. Furthermore, he informed me about how to make a claim online. I am very much satisfied with his service.”
“Good company, I asked for help to understand if the rental company confirmed the booking and CAROL helped me out checking that. Customer service is fast and efficient, I hope I will not have any issues as well with the actual rental”
“I put in the wrong email address and suddenly realised I didn't have the booking details. The representative Dave Wilson on the chat was very helpful and managed to find the booking and send me the details.
Great service.”
“Sofia Jones helped us through a crisis when we couldn't find our booking. Problem solved within minutes with Sofia forwarding the link showing we'd used a different email address for our booking due to internet problems. Thank you Sofia, your help through 'chat' was greatly appreciated.”
