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VIPCars.com Reviews

4.9 Rating 3,681 Reviews
98 %
of reviewers recommend VIPCars.com

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VIPCars.com 5 star review on 15th April 2025
John Green
VIPCars.com 5 star review on 25th March 2025
Jalo
VIPCars.com 5 star review on 25th March 2025
Jalo
VIPCars.com 5 star review on 8th September 2024
José Da Silva Figueiredo
VIPCars.com 5 star review on 2nd September 2024
Steph
VIPCars.com 1 star review on 4th August 2024
Anonymous
VIPCars.com 5 star review on 2nd August 2024
Mohammad
6
Anonymous
Anonymous  // 01/01/2019
Great service
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Posted 6 months ago
Rapid problem solving regarding a Sunday short reservation. Carol was great!!
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Posted 6 months ago
Very happy with the customer service. I would recommend VIPCars.
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Posted 6 months ago
VIPCars quoted one of the lowest from the search engine... and it was easy to book..Carol was definitely of great help....she reply my email within mins and solve my issue.. Will update again the experience when I collect my car tomorrow..
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Posted 6 months ago
Carol yardımcı oldu çok ilgiliydi.
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Posted 6 months ago
Robin Romero really helped me find everything I needed
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Posted 6 months ago
Perfect phone service
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Posted 6 months ago
Super helpful chat host Carol Hope. Amended our booking at no extra cost. Very efficient.
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Posted 6 months ago
Very good 👍
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Posted 6 months ago
Yes happy.
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Posted 6 months ago
I received information through the customer care center before picking up the car. Despite many questions, R. Romero was so kind and answered promptly.
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Posted 6 months ago
Always use VIP cars and always pleased with the service. Have used their customer service and Carol Hope sorted out my request perfectly and quickly. I'll continue to use every time I travel.
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Posted 6 months ago
Asked for invoices and received it promptly.
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Posted 6 months ago
VIPCars were very quick in responding to my query, and helpful with altering my booking.
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Posted 6 months ago
Excellent service client. Réactivité et aide pour trouver une solution rapidement. Merci a Dave pour le suivi de la démarche de remboursement suite à un problème (non dû à VIPCars)
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Posted 6 months ago
Booked a Honda BRV for the large boot, but was upgraded to a Toyota Velox, with a much larger boot. It took all the suitcases plus a wheelchair with ease. Great service and a great car. Many Thanks
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Posted 6 months ago
Good service from Christina Garg
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Posted 6 months ago
Carol Hope over the phone was great, but unfortunatelly doe to the fact that we have a problems with our credit card, we were not able to rent a car at the end.
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Posted 6 months ago
Chat service response was excellent. I spoke to Carol and she was able to help me with all my questions. Very tentative and sympathetic to my unfortunate circumstances. Thanks for your help.
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Posted 6 months ago
Great customer service! Employees are very kind, supportive and friendly. Christina was amazing!
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Posted 6 months ago
VIPCars.com is rated 4.9 based on 3,681 reviews