“Unfortunately virgin is no different than other providers, 6 months after starting a plan the price was increased. Called customer service, all they could offer was additional upgrades to spend even more. They are hopeless, just want basic service, will be looking elsewhere once again”
“Wanting to return a mobile phone. It had to be returned within 14 days. They never sent returns jiffe bag and address. Had to make several phone calls everyone promised to send jiffa bag and 14 day period was over. Had to keep ringing . NOt good customer service.”
