How would you rate
Visatoruss by Fortuna Travel?
"Beautifully-designed website offering an invitation in 60 seconds. We went ahead and paid the modest fee ... and got nothing. Eventually, we received an email blaming the delay on "tekhnical" difficulties. Then nothing: no more emails, no invitation. It may have worked for others ... but not for us. Will be contacting AMEX (our CC) and Stripe (their payment processor)."
Dear Gregory, Thank you for writing your review, we appreciate the feedback. I apologize for any inconvenience you experienced. Please note however that our service is working 24/7, but on period from 7 March till 11 March (it`s long holidays in Russia) we have made some technical works for improving our service - testing new email and payment providers, changes some forms etc. Of course in that period we shut down all ads promotion. And surprisingly for us we had a lot of applications from customers at this period without any promotion. Our fault that we didn`t warn customers about our works and made them worry.
Sorry one more time for inconvenience, I hope you have already apply for your visa and everything is ok.
Also we are ready to provide discount for you for your next invitation. Contact us for getting promocode for discount.
With best wishes team of Visatoruss.
Posted 15 hours ago
"Very reliable and always on time"
"The webpage is user friendly and offers are very quick and efficient service.
The process of obtaining the Voucher & Confirmation document is made less daunting. Staff members are always prepared to assist. Thank you."
"Everything perfect. Extremely easy and fast Service. Also correction of Invitation letter was done within some hours.
"Extremely quick and great service. I had my Russia invitation in 15 minutes. Others take 24 hours unless you want to pay an arm and a leg."
"Everything went very smooth in London visa center with their support visa letters. Great and cheap service!"
"Very fast and efficient. User friendly website, vouchers dispatched within 1 hour. Would use again and wouldn't hesitate to recommend."
"Superb service! Highly recommend!"
"Amazingly easy to use website, great prices! All you need for your visa to Russia!"
"One of the easiest companies to use when applying for a visa invitation. Fast and prompt, I received my invite within the hour. Will use again and recommend to friends."
"Excellent service and very timely!!"
"Very good service
+ fast emailing
+ chat support
- no phone support"
"Very straightforward and simple. I thought ordering a voucher would be more complicated."
"brilliant quick service i will be using this again !"
"The cheap prices, excellent customer service and friendly website"
"Thank you Natalia. Excellent customer service. 5 stars especially for you:)"
"Great service, quickly done and great pricing!"
"I can recommend visatoruss. Alexander was excellent and was able to contact him for advice any day or time. Great experience and would use this company again"