Login
Start Free Trial Are you a business?? Click Here

Vistaprint Reviews

3.5 Rating 83 Reviews
64 %
of reviewers recommend Vistaprint
Read Vistaprint Reviews

About Vistaprint:

Custom printing for your business and personal needs: Business Cards, Postcards, Magnets, Brochures, Return Address Labels, Invitations and more. Lowest price guarantee. Fast delivery. Customer satisfaction.

Visit Website

Write Your review

Vistaprint 1 star review on 26th November 2024
Anonymous
Vistaprint 1 star review on 18th August 2021
Raff
Vistaprint 1 star review on 18th August 2021
Raff
Vistaprint 1 star review on 18th August 2021
Raff
Anonymous
Anonymous  // 01/01/2019
ABSOLUTE RUBBISH SERVICE - PRINTED MY GIFT VOUCHERS IN PORTRAIT INSTEAD OF LANDSCAPE - still trying to get this corrected - appalling customer service - nobody gets back to you - waste of time AVOID AVOID AVOID
Vistaprint 1 star review on 26th November 2024
Helpful Report
Posted 2 weeks ago
Spend nearly 2 hours collating my calander for it to loose it on no less than 4 occasions…please don’t bother.
Helpful Report
Posted 2 weeks ago
Bought business cards and personalised note pads. The quality is very poor. The business cards are slightly thicker than ur normal A4 paper. It's all going in the bin. Waste of money.
Helpful Report
Posted 1 month ago
Absolutely shocking customer service. I ordered 3 window stickers with the adhesive on the image side but they came with the adhesive on the back. They were reordered by Vistaprint five times and I ended up with 18 stickers in total, all with the adhesive on the wrong side. Vistaprint said they were investigating but then I didn't hear anything from them. I kept asking for updates and got no response. I last heard from them on 21/08/24. I then contacted them on 23/08/24 and said I wanted to make a formal complaint to get all of my money back.After me repeatedly contacting them by email, they keep ignoring me. Very unprofessional and I will never use them again.
Helpful Report
Posted 2 months ago
I have made a vistaprint calendar every year for about ten years. I’ve always been pleased with product but this year I found it exceptional. The website was easier to use. The quality advice spot on. Price amazing. Speed of delivery unbelievable. But most importantly I am delighted with the quality and look of the calendar. Will be an amazing gift. Thanks Vistaprint.
Helpful Report
Posted 1 year ago
Do not trust this company. After using them for over 12 years for my website they decide to transfer me over to another company. They shut down my domain name and now access using my website address I’ve had all this time is impossible. This is causing loss to my business, not just losing potential new customers but also all my promotional material is now obsolete. 9 days discussing with “support” just to find out what the problem was as no one had a clue. They sent me to 4 different companies claiming the problem didn’t lie with them. The complaints department couldn’t care less about your business.
Helpful Report
Posted 1 year ago
UTTERLY APPALING SERVICE! Vistaprint you are the worst company it has ever been my misfortune to deal with, and people need to be warned of your bad business practice. We have not been able to make any changes to our website for months as you sold us on to Wix without our prior knowledge or consent. We have wasted hours calling you just to be told that a ticket has been raised and someone will call back. Nobody ever did! We cancelled our website with you as it we could not update it. You were supposed to give us an authorisation code to transfer this and again nothing from you. Now we have lost our emails and have no website as they are refusing to transfer the domain! Please anyone reading this think twice before you use such a terrible company!
Helpful Report
Posted 1 year ago
The quality of their work is okay, but their is cheaper just as good elsewhere. They also are chronic spammers
Helpful Report
Posted 1 year ago
We are a very small charity in Scotland who has spent a lot of money on merchandise but never again after the service manager, Hamza, refused to give us due compensation for goods that are beyond late and the problems it caused us. Hamza needs to attend a basic customer care course and get basic common sense knowledge. The man is beyond useless!
Helpful Report
Posted 1 year ago
I've designed a personalised calendar for myself for the last 9 years with no problems. This year I struggled somewhat with the site and ended up with a calendar nothing like I wanted. I contacted them, they gave me some advice and I was able to get the calendar I wanted free of charge. Excellent, and very friendly customer service. Very impressed.
Helpful Report
Posted 3 years ago
I think this is a bad taste joke! Those cards are unusable. all 1000 cards are scratched or unprinted on the back. Photos in attachment. Extremely poor quality overall. So disappointed how you can sent that kind of product to customer. My cheap printer will do a better job. So I want a full refund as I was use your service lat time as I can see. 1. Scratched 1000 cards, bad print, dull Check the photos pleas. Thank you.
Vistaprint 1 star review on 18th August 2021 Vistaprint 1 star review on 18th August 2021 Vistaprint 1 star review on 18th August 2021
Helpful Report
Posted 3 years ago
I have placed and order at the beginning of February, paid extra 12£ for the fastest shipping (should have received it all 2 days later). Well a month later, today i can say i have wasted all my money, and have to get all printed else where. They sent me THREE times wrong stickers and business cards, i have spent hours on the phone or chat try to fix it.. but they just keep sending me the wrong product. Waste of money and time. Unreliable, liers, unprofessional, lowest quality possible.
Helpful Report
Posted 3 years ago
Do not order any masks stated delivery within 10days which then changes to 21 days once you pay !! Mine did not even turn up !!
Helpful Report
Posted 3 years ago
Very happy with my calendar! Shipping took longer than I expected but was worth the wait I guess because I absolutely love it!!
Helpful Report
Posted 3 years ago
Excellent Customer Service, Very Happy with my Calendars
Helpful Report
Posted 3 years ago
Vistaprint Ireland: couldn't complete my order as they didn't accept my address (ordered before and haven't moved house). They advised me to use the UK page for ordering. Completed my order without problem BUT it never arrived. It was ordered a 2nd time (for free). Also no sign of the order. Looking for a reliable service now.
Helpful Report
Posted 4 years ago
Just spent 3 hours on creating wall calendar their website is absolutely useless go and use your time more efficiently elsewhere. Photos not uploading, when about done afyer hours of worthless trying the calendar did not get saved, absolute nightmare. Waste of time!!! Poor poor website!! Get your act right Vistaprint and dont waste peoples time if you cant get your website work.
Helpful Report
Posted 4 years ago
Selling these masks as a symbol of freedom is very wrong and dangerous! They do not protect and are simply a money making exercise.
Helpful Report
Posted 4 years ago
If you're ordering face masks don't bother. After waiting for a month they all of a sudden decided to cancel my order with no explanation, no offer of an alternative or anything, even though they are still selling the masks online, even the one I bought is still showing as available to buy. The auto response emails are vague and lacking info. Apparently refund has been issued, will believe it when I see it.
Helpful Report
Posted 4 years ago
Ordered mask and paid for 10 days ago. Contacted today to find out when delivery would be to be told out of stock and another 5 days for refund - ONLY FOUND OUT BECAUSE I ASKED!!
Helpful Report
Posted 4 years ago
Vistaprint is rated 3.5 based on 83 reviews