Vitality UK Reviews

"App is horrible, cinema codes don't work"

"Shocking try claiming u will see.need operation I qualified for as I have no pre existing medical history.its for gall bladder removal.they are very very good at not paying up that's why they make millions.big fat con avoid like the plague.no matter how many bad reviews it makes no difference there still making millions and still laughing at people who need life changing operations.truly shocking from start to finish.infact you will need to make a mental health claim after u deal with this lot.photo underneath proves no medical history associated with gall bladder.propper conmen."

"The most annoying and stressful gamification of insurance you could imagine. I never engage with their app so year after year it fails to sync all my 'activity points' properly. They dont bother to tell me. At the end of each year you are 'rewarded' by either a small or larger price increase (for the SAME life cover ... eh???) and it's presented as a GOOD thing. This is a company created & run by children for idiots."

"Umbrella until it begins to rain. First time my wife tried to use the policy for a potentially cancerous diagnosis scan she was told she would have to wait for the results of her NHS scan which was scheduled 10 weeks later. When this was raised with Vitality their response was:\r\n\r\n\"we do not support with primary care referrals. Being referred for a scan that is not under the care of a consultant falls under the primary care bracket, following that scan if there is anything that the GP wishes to refer you then from that moment it is then secondary care where we can then look to support you from\""