Vodacom Reviews

1.4 Rating 123 Reviews
B
Happiness Grade
B

Customer Service - Good

78.41%
Industry Average
Vodacom Pre-Paid service is amazing, specifically the Vodapay app, for once there is a South African company that is actually monetizing rewards to users. I just had lunch on Vodacoms account using a free voucher I earned. Well Done Vodacom Pre Paid and Vodapay. you are years in front of the competition.
posted 5 months ago - SaGlobal8096
we have always left tye store completely satisfied with the service, expertise and assistance we received at that store.
posted 5 months ago - Anonymous
Even though I canceled my expired Vodacom contract,they still handed me over to MBD lawyers, took me a year to resolve ,they told me it was the fault of their 3rd party in call centre,not even an apology. Worst service provider in South Africa .Never deal with Vodacom ever.
posted 5 months ago - Wayne
The initial service I received from Vodacom Phoenix last November was extremely bad.
posted 1 year ago - Stephanie
Today I was assisted by Olinka and Tina at the V&A Waterfront store Cape Town, I am absolutely impressed by the amazing service displayed by these ladies. The patience and effort made an absolute difference to my customer experience and they managed to multi-task quite efficiently. Thank you again!!! Very happy after having been an MTN customer for 20years.
posted 1 year ago - Monique Muller
I must commend Vodacom constantia, in the western cape, for their impeccable service once again.
posted 3 years ago - mr & mrs dewet stevens