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Vodafone Reviews

1.2 Rating 2,012 Reviews
B-
Happiness Grade
Read Vodafone Reviews

Phone:

7836 191 191

Email:

info@vodafone.co.uk

Location:

-, - United Kingdom

B-

Customer Service - Good

72.34%
Industry Average
It's not easy to reach the customer service, very much automated
posted 2 months ago - Valdas Pilelis
The service provided is intermittent at best in my last two years as a customer. They have been a let down in terms of providing the service they advertise however they did compensate Me for my loss adequately so it's a middle score.
posted 2 years ago - Dewi Cripps
I am a new customer in Vodofon, I want to express my gratitude for the service I received. I was served by Mr. Benan Ekinci spent two and a half hours to make a complete offer that suits my needs, he was kind and patient and helped me with everything I asked of him. , he went a step beyond high standards to send me happy and satisfied home.You definitely got another long term customer
posted 3 years ago - Gordana
Have to say the service I received was very good.
posted 3 years ago - Keene
Excellent service and strong signal
posted 3 years ago - Shohreh Shadlou
Worst customer service I have ever experienced in my 87 years. Would never recommend Vodafone. Cant cancel unless I pay nearly £300.
posted 4 years ago - Anonymous
I like Vodafone Always have had excellent coverage and good customer service
posted 4 years ago - Iain Butler
Vodafone has the best in customer service.
posted 4 years ago - Esther Wright
I don’t usually write reviews but Niharika from India who is was dealing with on your TOBi app was absolutely fantastic and a credit to your team! I really hope she gets the credit she deserves for this as nothing was to much of an ask and you don’t usually deal with customer service as good as her!! Well done Niharika!
posted 4 years ago - Claire
Very good and quick service
posted 4 years ago - Dennis