voogy.com Reviews

Name: voogy.com
Rating: 3.79

3.8 Rating 33 Reviews

70 %

of reviewers recommend voogy.com

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3.8

Based on 33 reviews


Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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voogy.com 1 star review on 18th June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They scam me 70 € and try to bill 1700 € I ask on their Facebook group... And ban me.”

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Posted 2 years ago

“Sending unsolicited emails, when I responded requesting my details be taken off their database, replied again with a terrible attitude, if they're willing to ignore data protection law I'd be concerned what they do with the data that is harvested”

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Posted 3 years ago

“Charged even tho' subscription cancelled two years ago - loads on this and trust Pilot have been totally frauded by them. !.. no answer from them ....no refund, and no way to cancel the suscription as I can't access to their services . the GM Jesper Qvist does not answer, and I just find out, he was accused of rape .. just google his name And he is continuing to send me marketing email !! to avoid at all cost !”

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Posted 4 years ago

“Signed up for free trial, they took my money and ran, now can't get in through to them! Forget all the fake reviews on this platform they keep planting to push the real customer reviews below - read these reviews deeply!”

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Posted 4 years ago

“On Sept 9th I signed up for Voogy, a website visitor tracking system that offers a 14-day free trial. On Sept 16th I sent a request to cancel my trial as I decided to use a better service. I sent an email (to their billing @ address), received an auto-responder from billing@ email and a response from my account manager at Voogy we exchanged emails and I was supposed to be canceled. Charge of $129USD on Sept 23rd. Then they charged me $1000USD on Oct 9th and an additional $129USD on the same day. I've tried to cancel over and over and they removed my access before the 23rd to my account. I never received a receipt or an invoice etc. They just continue to charge me.”

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Posted 4 years ago

“Well... like all the reviews say on-line, you guys have taken my money unjustly. 14 day FREE TRIAL you say... but you debited my account BEFORE the trial ended... plus for more than I was supposed to be billed anyway. And now zero response from you when I ask for refund. AVOID VOOGY AT ALL COSTS EVERYONE they appear to be total sharks.”

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Posted 4 years ago

“They took our money for this quarter and then revoked our access. While we did have access last quarter, the system was also so unreliable it's useless anyway. Since taking our money, they now ignore our emails on a regular basis. 100% a scam - avoid this at all costs and learn from our mistakes before you make the same one.”

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Posted 4 years ago

“I used a tool called Salestools a few years ago. Voogy bought this company then reactivated my account and started charging me again. I had to get the credit card company to remove the charges. Do a search for Voogy and you'll see this is not an isolated case.”

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Posted 4 years ago

“Took $199 fraudulent payment without permission ...... Seems I am experiencing the same billing issues as everyone else. I was a Salestools customer in 2015, cancelled it in January 2016 as was not adding enough value. Confirmed in writing by Salestools that it was cancelled in 2016. Then out of the blue, I received a $199 bill in April 2019 for a service I am not using and cancelled over 3 years ago. Disputed charge with my bank, which resulted in Voogy chasing me for payment and threatening me with debt collection. Voogy have now since provided an old email and IP address as proof I am using the service to my bank .... basically the details from 2016 and supposedly I have to pay even though I cancelled it over 3 years ago. Surely this is illegal! Chasing billing, info and CEO for a refund ..... Also, about to contact Action Fraud and Trading Standards as advised by my bank and would advise all other UK people in this situation to do the same. I am also going to contact the UK Information Commissioner (ICO) as I suspect they have breached GDPR here ..... article 5 “(a) processed lawfully, fairly and in a transparent manner in relation to individuals (‘lawfulness, fairness and transparency’); (b) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes (‘purpose limitation’); AVOID AT ALL COSTS AND DO NOT TRUST WITH YOUR CARD DETAILS UPDATE - 19th May 2019 Have now chased CEO, info and billing email addresses numerous times with no success. Also tried calling company head office phone number but no-one answers. Chased again today and now all emails are being returned with following message ... This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: 550 5.1.1 Requested action not taken: mailbox unavailable Seems the CEO has done a runner to San Francisco with his family this month, possibly with all our money!! I will be reporting them tomorrow to relevant authorities as this business is a fraud, pure and simple ......”

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Posted 4 years ago

“Stay away from these people!!. I should have done a deeper research before testing them. I requested a one month test and in two days we could not make the platform work. That is not the worse part — After contacting support they would supposedly fix the issues but they didn't. We contacted them 7 times requesting a refund because the platform was never functional for us, they never replied — until ... We created a review in this platform and 10 minutes later we received a call from someone in a higher department. The person literally said they would only give a refund if we "remove the review and sign a non-disclose agreement" — very ethical of you Voogy! They also removed several reviews from this platform — not sure how or why.”

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Posted 5 years ago

voogy.com is rated 3.8 based on 33 reviews