Vouchercloud Reviews

"I Clicked on the reward link for \u00a390 gift card when booking \u00a3650+ through Booking.com for a secret escapes trip and i got an email to say my reward had been activated, and they wanted proof i hadnt cancelled the trip, proof of payment and to wait to claim until i had been on the trip. I looked for the voucher but was told i would have to wait 120 days to claim it, which was in Aug and they sent me an email to say my reward had been activated. When i emailed to say i couldnt claim it, and was told the same story as everyone else, they asked for confirmation of purchase etc etc and then I got a standard \"sorry it didn't track, you're not eligible\", maybe it was the cookies, or blocked trackers message. The purchase time, date and amount were clear on my screenshots and I used the link they emailed to me. Not sure how they get away with it, and they also take ages to respond. Basically, its pointless booking through this company as they never provide vouchers as promised, its all a con!!! Dont bother!! Copies of emails are attached, so how can a reward be activated and also i have a copy from my account that says its redeemed. I would like a manager to respond to me, as too many people have the same problem, so its your end. Look at all the trusptilot reviews!!!"

"I Clicked on the reward link for \u00a390 gift card when booking \u00a3650+ through Booking.com for a secret escapes trip and i got an email to say my reward had been activated, and they wanted proof i hadnt cancelled the trip, proof of payment and to wait to claim until i had been on the trip. I looked for the voucher but was told i would have to wait 120 days to claim it, which was in Aug and they sent me an email to say my reward had been activated. When i emailed to say i couldnt claim it, and was told the same story as everyone else, they asked for confirmation of purchase etc etc and then I got a standard \"sorry it didn't track, you're not eligible\", maybe it was the cookies, or blocked trackers message. The purchase time, date and amount were clear on my screenshots and I used the link they emailed to me. Not sure how they get away with it, and they also take ages to respond. Basically, its pointless booking through this company as they never provide vouchers as promised, its all a con!!! Dont bother!! Copies of emails are attached, so how can a reward be activated and also i have a copy from my account that says its redeemed. I would like a manager to respond to me, as too many people have the same problem, so its your end. Look at all the trusptilot reviews!!!"

"I Clicked on the reward link for \u00a390 gift card when booking \u00a3650+ through Booking.com for a secret escapes trip and i got an email to say my reward had been activated, and they wanted proof i hadnt cancelled the trip, proof of payment and to wait to claim until i had been on the trip. I looked for the voucher but was told i would have to wait 120 days to claim it, which was in Aug and they sent me an email to say my reward had been activated. When i emailed to say i couldnt claim it, and was told the same story as everyone else, they asked for confirmation of purchase etc etc and then I got a standard \"sorry it didn't track, you're not eligible\", maybe it was the cookies, or blocked trackers message. The purchase time, date and amount were clear on my screenshots and I used the link they emailed to me. Not sure how they get away with it, and they also take ages to respond. Basically, its pointless booking through this company as they never provide vouchers as promised, its all a con!!! Dont bother!! Copies of emails are attached, so how can a reward be activated and also i have a copy from my account that says its redeemed. I would like a manager to respond to me, as too many people have the same problem, so its your end. Look at all the trusptilot reviews!!!"

"I Clicked on the reward link for \u00a390 gift card when booking \u00a3650+ through Booking.com for a secret escapes trip and i got an email to say my reward had been activated, and they wanted proof i hadnt cancelled the trip, proof of payment and to wait to claim until i had been on the trip. I looked for the voucher but was told i would have to wait 120 days to claim it, which was in Aug and they sent me an email to say my reward had been activated. When i emailed to say i couldnt claim it, and was told the same story as everyone else, they asked for confirmation of purchase etc etc and then I got a standard \"sorry it didn't track, you're not eligible\", maybe it was the cookies, or blocked trackers message. The purchase time, date and amount were clear on my screenshots and I used the link they emailed to me. Not sure how they get away with it, and they also take ages to respond. Basically, its pointless booking through this company as they never provide vouchers as promised, its all a con!!! Dont bother!! Copies of emails are attached, so how can a reward be activated and also i have a copy from my account that says its redeemed. I would like a manager to respond to me, as too many people have the same problem, so its your end. Look at all the trusptilot reviews!!!"

"This is a scam. They do not pay. When I emailed about the reward they said it takes 120 days and I will be paid. After 120 days I emailed and they said I was not qualified for the reward. Don't waste time. I think they just collect our personal details to sell.\r\n\r\nFirst reply\r\nHaving investigated this further it looks like the purchase was less than 120 days ago.\r\n\r\nA reward can take up to 120 days to process. This is because the agency has to approve the transaction. I apologise for the delay.\r\n \r\nIf after 120 days your reward hasn't processed, please contact me again and I can further investigate your case.\r\n \r\nIf you have any other questions or concerns, please let me know, I'd be happy to help.\r\n\r\nAfter 120 days\r\nUnfortunately, we have an insufficient spend decline reason on our system for you for Viator reward. This is because your purchase has not reached the minimum spend threshold of the reward offer."

"This is a scam. They do not pay. When I emailed about the reward they said it takes 120 days and I will be paid. After 120 days I emailed and they said I was not qualified for the reward. Don't waste time. I think they just collect our personal details to sell.\r\n\r\nFirst reply\r\nHaving investigated this further it looks like the purchase was less than 120 days ago.\r\n\r\nA reward can take up to 120 days to process. This is because the agency has to approve the transaction. I apologise for the delay.\r\n \r\nIf after 120 days your reward hasn't processed, please contact me again and I can further investigate your case.\r\n \r\nIf you have any other questions or concerns, please let me know, I'd be happy to help.\r\n\r\nAfter 120 days\r\nUnfortunately, we have an insufficient spend decline reason on our system for you for Viator reward. This is because your purchase has not reached the minimum spend threshold of the reward offer."