Wallace Sacks UK Reviews

1.2 Rating 22 Reviews
5 %
of reviewers recommend Wallace Sacks UK
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About Wallace Sacks UK:

Wallace Sacks Online Ltd offers a fantastic choice of bedding, towels and soft home furnishings , from high quality duvets and pillows to hotel style Egyptian cotton and beautiful designer bed linen. We pride ourselves on sourcing the finest quality at the lowest price. Whether you are looking for the finest Egyptian Cotton Bedding, colourful Kids Bedding or basic Sheet & Pillowcases

Visit Website

Phone:

0845 299 6042

Email:

info@WallaceSacks.com.

Location:

3 Woodshots Meadow Croxley Green Business Park Watford
Herts
WD18 8YS

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Anonymous
Anonymous  // 01/01/2019
Just bought a reproduction Swan chair which was described several times on their website as being made of leather. It turns out the chair is in fact plastic, and quite clearly labelled so. It's also of very poor quality for £995. Can this be a genuine mistake on their part, or was it deliberate misrepresentation? I won't be buying from them again, that's for sure, and I hope my complaint to Trading Standards will lead to criminal charges. How many other customers have they ripped off like this?
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Posted 8 years ago
Chair was used, poorly constructed, holes in welds, useless customer service
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Posted 7 years ago
DO NOT BUY ANYTHING FROM THIS COMPANY!!!!!!! Order a Chesterfield style sofa and chair in May 2016. Now January 2017 - no delivery, no refund and no answers from the company via email or telephone. If that doesn't put you off, you need your head testing. THIS COMPANY IS CRIMINAL!!!!!!
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Posted 7 years ago
Wallace sacks furnishings LTD (formerly Muubaa) have stolen hundreds of pounds from us and going by the trusted pilot reviews alone they owe thousands of pounds to multiple consumers. Their CEO, Stephen Sacks, has been in the paper before praised for his business acumen but it seems that they have taken consumers money without any regard for customer service or quality of goods (The Telegraph 19 Oct 2009 First Steps: how one trade show can increase exports tenfold). We were unfortunate enough to see their advertisement in the daily mail on the 9th October 2016 and it appears they advertise across multiple papers and formats. We think this company should be exposed as they are obviously scamming customers out of thousands of pounds, we are yet to receive a refund for an order placed on the 10th October 2016 and the customer services department is non existent. Wallace sacks/Muubaa (trading as the same company on companies house). We have contacted Action Fraud, trading standards and our bank and advise other consumers to do the same.
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Posted 7 years ago
Ordered 2 leather chesterfield chairs in September and still waiting now in mid January. I'm now cancelling my order as they come up with the most pathetically lame excuses for non-delivery. Customer service non-existent, e-mails unanswered and customer service lione impossible to get through on. Don't waste your time or money. I would give 0 stars but the system doesn't allow. Don't touch this company! They seem to carry on business with about the same morality as a bunch of scammers! They definitely need a visit from TV's Watchdog.
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Posted 7 years ago
Ordered a reproduction Eames Lounge chair and was told there was a 6wk lead time. Called after this time only to be told I should wait for a call from their delivery partner. No news. No communication of any sort. Called twice more and was palmed off both times, being told they were due in stock soon and I should expect a call from the delivery partner. It was clear there was very little link up with their delivery partner and I quickly lost cofidence in their grasp on the process and cancelled the order. 'Customer Services' at Wallace Sacks was nigh on non existent. Found it very hard to get hold of them. Would avoid at all costs. Have since ordered a chair from another supplier and arrived in 48hrs and was £100 cheaper.
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Posted 7 years ago
Wallace Sacks UK is rated 1.2 based on 22 reviews