Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.47

4.5 Rating 1,272 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Wallpaper Online 5 star review on 25th April 2023

Harriet Wingfield Digby

Wallpaper Online 5 star review on 22nd April 2023

271

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package arrived early. Wallpaper not yet hung but delighted with the product.”

Wallpaper Online 5 star review on 3rd January 2023

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Posted 2 years ago

“Great quality paper looks great on my living room.”

Wallpaper Online 5 star review on 31st December 2022

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Posted 2 years ago

“Beautiful quality, reasonably priced and came very quick once ordered”

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Posted 2 years ago

“Very good service: prompt replies, helpful team and plenty of wallpaper designs to choose from (of a great quality too) I made a mistake when selecting the right colour for my wallpaper and the team was extremely helpful and quick to reply.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“I needed one more roll to complete the job, phoned up and asked if I could be sent by next day delivery. Wallpaper UK were very happy to help and even messaged me to let me know the roll had been dispatched. Excellent service, thank you.”

Wallpaper Online 5 star review on 21st December 2022

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Posted 2 years ago

“Start to finish...brilliant”

Wallpaper Online 5 star review on 20th December 2022

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Posted 2 years ago

“Beautiful wallpaper delivered quickly and safely. Great customer service!”

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Posted 2 years ago

“Quick delivery, happy with the service”

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Posted 2 years ago

“Great good quality wallpaper sent quickly.”

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Posted 2 years ago

“Excellent service, first time using but will be using again”

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Posted 2 years ago

“One word fabulous paper good quality easy to use and end result wow. Best buy. Did have one roll left to return so returns seem easy enough just never go round to it being so close to xmas so can't speak for how long a refund would of been.”

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Posted 2 years ago

Hi Heather, Thanks so much for your review, what amazing paper, it looks great! Have a very merry Christmas! Katie

Posted 2 years ago

“Couldn’t get this in the shop as didn’t have matching rolls Orderd ,deliverd ,and up on wall !! Brilliant prompt service used before and would deffo reccomend”

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Posted 2 years ago

“Very efficient company that sorted me out very quickly!”

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Posted 2 years ago

Hi there Noemie, Thank you for your review. I'm not sure about the phone issue as we haven't currently got a phone line at the minute? We emailed you the day after your order was made to let you know that unfortunately, the product had recently been discontinued, and to ask if you would like a refund or an alternative, I'm not sure if perhaps you have us mixed up with another company as you confirmed on the 27th, shortly after your order was made? Katie

Posted 2 years ago

“Great service all round. I would it hesitate to deal with Wallpaper UK again.”

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Posted 2 years ago

Hiya Ron, Thank you so much for taking the time to leave your review, it is super appreciated. We are so pleased you are happy with the paper, I hope the project all went to plan! Katie

Posted 2 years ago

“The service was exceptional I received the wallpaper about 2 days after ordering”

Wallpaper Online 5 star review on 19th December 2022

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Posted 2 years ago

“I have cancelled my order within a couple of days and I have rung, gone on chat and emailed but I cannot speak to anyone. I haven’t received my refund? I haven’t received any wallpaper so they know it’s been cancelled.”

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Posted 2 years ago

Hi Amanda, Thanks for your review. We emailed 4 days ago to confirm that this has been cancelled and refunded for you, I'm not sure if perhaps our emails are going into your junk/spam folder? This refund should appear in your account in the next 1-2 working days now as it was refunded on the 15th :) Do let me know if you have any further questions. Katie

Posted 2 years ago

“Very quick turnaround with both deliveries. Returns were accepted with no quarrel, and great communication from Katie of the customer care team. She was very prompt and helpful.”

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Posted 2 years ago

Hey Jesse, Thank you so much for your review, it means a lot and we are so glad you are pleased! Katie

Posted 2 years ago

“Great company to deal with! Katie was so helpful and efficient.”

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Posted 2 years ago

Hi Rebecca, Thank you so much for your review! We are super glad the project all went well, and hope to see you again soon! Katie

Posted 2 years ago

“Really fast delivery, great price and super helpful customer service after I ordered the wrong colour, shout out to Katie!”

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Posted 2 years ago

Hi Jessica, Thanks so much for your lovely review. We were so glad to help, I hope the project all went well! Katie

Posted 2 years ago

Wallpaper Online is rated 4.5 based on 1,272 reviews