Wallpaper Online Ltd Reviews

4.33 Rating 21 Reviews
81 %
of reviewers recommend Wallpaper Online Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
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enquiries@wallpaper-uk.com

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The delivery was very quick and I am very happy with the wallpaper that I bought, it’s perfect. Very good customer service and easy contact with them.
Posted 2 weeks ago
This company uses the website wallpaper-uk.com. I placed an order wtih them and the next day they cancelled my order saying they had put the wrong price on the website. I tried calling but the phone lines were not manned. I replied to the email telling me of the cancellation and it was ignored. I tried speaking to the online chat and got disconnected and eventually told to speak to the person who hadn't returned my emails. All in all a very frustrating experience. I now have full funds taken from my account with only a promise of a refund from somebody I cannot talk to. Please avoid this company.
Posted 3 weeks ago
Ordered some grass cloth wall covering and was extremely let down not only by the quality of the product but also by the Company response to my compliant. Although I am aware this is a natural product, the shading on the paper was so uniform that it looked horrendous when hung on the wall. At eighty pounds a roll my expectations were so much more. The company expected me to have unrolled all my rolls to check colouring prior to hanging and to hang no more than 3 rolls prior to logging a complaint. Nothing that they would do about it now - no refunds no gestures of good will from this Company so please note if you are thinking of ordering a similar product from this company (which is Chinese manufactured) take note of their terms and conditions which explain the apparent limitations in terms of product and what you're expected to do as a customer and their quality control and apparent lack of accountability for under par products.
Posted 3 months ago
Amazing wallpaper, excellent quality, speedy delivery!
Posted 4 months ago
Outstanding colours and designs
Posted 4 months ago
Fabulous wallpaper and very quick delivery. The sample I requested was not the correct shade I was looking for so just awaiting a further sample before purchasing.
Posted 5 months ago
Really REALLY helpful customer service and absolutely beautiful wallpaper. Thankyou
Posted 5 months ago
Great value and very quick dispatch. Will surely use again
Posted 5 months ago
Lovely designer wallpaper will be purchasing for my therapy room
Posted 5 months ago
Great selection. Excellent service.
Posted 6 months ago
Ordered a wallpaper sample, it was posted to me quickly and was free!
Posted 6 months ago
The wallpapers are beautiful, but the seem extortionately expensive. I would like to buy wallpaper for my bedroom but it would cost several hundred pounds!!
Posted 7 months ago
Ordered wallpaper only to be told the supplier discontinued. So I was buying items on the website and paying for them that were not available.
Posted 7 months ago
First class service at a price that beat the rest of the internet. Ordered a Cole and Sons wallpaper and it arrived quickly and well packaged. I would highly recommend Wallpaper Online Ltd. Thank you.
Posted 7 months ago
Fabulous service. I clicked on 3 free wall paper samples and 3 days later there they were at my home. What an easy fab reliable service. Thank you very much.
Posted 8 months ago
Great choice and quick delivery.
Posted 8 months ago
I’d been searching for a match for some 20 year old grass cloth wallpaper. Katie sent me some samples which was so helpful and arranged for a roll to be made just for me! A brilliant and personal service as well as a perfect match!
Posted 8 months ago
Great quality wallpaper with great service
Posted 10 months ago
Excellent choice on an easy to use site. I contacted customer services several times and each time their response was swift and answered my question fully. Ordering was simple and product arrived well wrapped and on time. Excellent company to order from.
Posted 10 months ago
great service, will use again!
Posted 10 months ago
Wallpaper Online Ltd is rated 4.33 based on 21 reviews