“I bought some underwear from the Walmart store (5400 Rue Jean-Talon O) about 10 days ago and because their size was not suitable, I had to return them but the store did not accept and said that underwear cannot be returned while this was not mentioned at the time of purchase.
I always buy from Walmart and I have always been satisfied with its services, but this time I was really disappointed.
Just some days after my purchase I went to Walmart to return them but your colleague said to me, I could not do anything and you should call our customer service to solve your problem, I called the customer service (514-735-5295) several times but no one answered! I also chatted with the Walmart help center and they said we only can solve the online purchase problem and you have to call the customer service of the Walmart branch. But unfortunately no one answered!”
