Walser-Shop.ie – Only the best for your car Reviews

Name: Walser-Shop.ie – Only the best for your car
Address: 114, Radetzkystraße, Hohenems
Rating: 4.78

4.8 Rating 375 Reviews

96 %

of reviewers recommend Walser-Shop.ie – Only the best for your car

Company Reviews

Metrics

Info

4.8

Based on 375 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Walser-Shop.ie – Only the best for your car:

The traditional WALSER brand has stood for the highest quality, sustainability, innovation and above all tailor-made solutions for our customers for more than 40 years. The extensive product range includes items for interior and exterior car accessories, safety and comfort, and sports and leisure. Therefore, WALSER offers optimum solutions when it comes to maximum durability and a high level of quality.

Visit Website

Phone:

5572393584

Email:

service@walser-shop.ie

Walser-Shop.ie – Only the best for your car 5 star review on 6th September 2021

Marcin C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am happy with the quality of the product but the delivery was 10 days from handing it to DHL in Germany to Delivery in Ireland”

Helpful Report

Posted 1 year ago

Bonjour Madame Hobbins, Nous vous remercions pour votre commande dans notre boutique. Malheureusement, les livraisons à l'étranger nécessitent 6 à 10 jours ouvrables, nous dépendons ici de nos partenaires logistiques et n'avons malheureusement aucune influence sur ce point. Nous tenons néanmoins à nous excuser pour les désagréments occasionnés. Meilleures salutations, Votre service client WALSER.

Posted 1 year ago

“Items are not great quality seat covers already showing signs of pulled stitches after only a week of use. The mats are okay but not great. Didn't receive my boot cover insert with order and haven't received any communication since as to why. For the price the items were the quality is just okay.”

Helpful Report

Posted 2 years ago

Dear Customer, we are sorry that we could not completely convince you of our products, that is a pity. We would like to apologize to you very much for the fact that you have not received an item yet. In order to find a solution, we will contact you directly about this. Your WALSER Customer Service

Posted 2 years ago

“Main item not received. Why? Can I get refund”

Helpful Report

Posted 2 years ago

Dear customer, please accept our sincere apologies for the long delivery time. This does not usually happen. We would like to offer you a solution and also still contact you directly. Your WALSER Customer Service

Posted 2 years ago

“I ordered two car seat covers sets (front and rear) which were specifically supposed to be suitable for Skoda Fabias from 2014 to date, for my 2018 model Fabia. Following receipt of my order, I was surprised about the unclear fitting instructions enclosed as they referred to rear backrest covers that are open at the back. The ones I had ordered were closed all around by way of zips. Also, the instruction video on YouTube, though well produced, glossed over the tricky bits of fitting the covers by strangely convenient editing, so was no help at all. Having spent a substantial amount of time trying to fit the covers, I eventually had to give up due to the design of the rear backrest covers obviously not being suitable for my 2018 Fabia. I emailed a complaint to Walser which was received and dealt with by a thankfully very attentive and helpful customer service agent who organised a free DHL return and money refund for me. Had it not been for this agent, I would only have awarded one star in this review, angry at my waste of time with the products ordered.”

Helpful Report

Posted 3 years ago

Dear Customer, we are sorry that there were problems with your order. As can be seen from your customer account, our colleagues have helped you in the meantime. We are pleased that you were satisfied with our customer service. Your WALSER customer service

Posted 2 years ago

“Delivery took way to long, otherwise great”

Helpful Report

Posted 3 years ago

Dear Customer, thank you for your order and feedback on the delivery! We are sorry that your order took so long to arrive. DHL has promised us a delivery within 2-5 working days. As a rule, this deadline is also met. Unfortunately, there can also be exceptions, as in your case. We will check your order together with DHL to avoid this in the future. With kind regards Your WALSER Team

Posted 3 years ago

“It takes up to six weeks to arrive and it was down for delivery for 28th and still no sign”

Helpful Report

Posted 3 years ago

Dear Mr Corrigan, Unfortunately, there were problems with our shipping service provider DHL with your order. A colleague has contacted you by e-mail so that you can receive your order as quickly as possible. Please accept our apologies for the inconvenience. Yours sincerely Your WALSER Team

Posted 3 years ago

Walser-Shop.ie – Only the best for your car is rated 4.8 based on 375 reviews