WarmlyYours.com Reviews

Name: WarmlyYours.com
Address: 590 Telser Rd, Ste B, Lake Zurich, Illinois
Rating: 4.81

4.8 Rating 448 Reviews

95 %

of reviewers recommend WarmlyYours.com

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Phone:

800-875-8585

Email:

info@warmlyyours.com

Location:

590 Telser Rd,
Ste B,
Lake Zurich
Illinois
60047

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys are great to work with. The customer support has second to none. I will keep all your information and if the opportunity arrises to work with you again, I will not hestitate. Thanks for all your help.”

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Posted 2 months ago

“My wall heater failed and was replaced in a timely fashion under warranty. Not sure of the defect.”

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Posted 2 months ago

“J Burnett provided excellent service support in response to my heated floor problem, both on the phone and in the email information he provided. He also followed up with offers of further support. Congrats on the best customer service I have experienced in years.”

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Posted 2 months ago

“Fantastic customer service.”

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Posted 2 months ago

“Jeff Burnett was my customer support technician. From the very beginning he was extremely astute as well as patient in walking me through each individual process. I've dealt with many people over the years that were woefully undereducated and incapable of helping others in an efficient manner. Your support team is superior to others. I also believe Scott answered on one phone call”

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Posted 2 months ago

“i contacted Warmly Yours customer service on line and was astonished with the timely and detailed response I received. It was spot on addressed the problem I was having. Receiving a follow up to ask if I needed anymore help was frosting on the cake. GREAT Customer Service! Thank you Hamidullah Sakhizada for the follow up.”

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Posted 2 months ago

“It was very helpful and fast , I pick up the part I need within 45 minutes , and it was the right part to fix my problem”

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Posted 3 months ago

“Great product, heated floors are the best. We've enjoyed ours for over 20 years and have replaced one thermostat, which was easy and works fantastic”

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Posted 3 months ago

“Good product selection and prompt delivery! Highly recommended!”

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Posted 3 months ago

“I don’t write reviews but the service from Warmly Yours was unique in my experience. There was follow up at every level. It wasn’t necessary but they offered to Zoom with me to help troubleshoot the problem. There was little $$ incentive for them but they just delivered remarkable service because they wanted to. I highly recommend them.”

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Posted 3 months ago

“Very helpful call w/a technical advisor.”

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Posted 3 months ago

“Not only does Warmly Yours sell great products, their customer support team is WORLD CLASS. I purchased a replacement thermostat for a heated floor. There were some intial problems getting the themostat to set the floor to the desired temperature. The tech support team at Warmly Yours took numerous calls from me until we resolved the issue, which was a bad floor sensor. Their tech support is super knowledgeable, very friendly, and customer focused!”

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Posted 3 months ago

“I needed two new thermostats for our heated floors and the company they were origianally purchased from was no longer in business and the model was discontinued. I called WarmlyYours and spoke to Jeff in technical support and he spent a lot of time researching what I had to find a replacement that would work with our system, and then he helped me order it and talked through the set up with our electrician, and the new thermostats are working great! Kudos to Jeff for providing such amazing support!”

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Posted 3 months ago

“excellent responsive service”

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Posted 3 months ago

“Fantastic customer support. They helped me find the right replacement thermostat for my radiant heat, sent installation materials, and then emailed me to make sure everything went well with the installation. Above and beyond support. thanks so much.”

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Posted 3 months ago

“I called Warmly Yours service line on a Saturday Night and they actually answered with a real human, connected me to a technician, and after a quick few minutes of troubleshooting they determined what I needed and had a replacement part to me within a few days. I was shocked this went as smooth as it did. Will definitely be buying more of this product in the future becuase of the great technical support.”

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Posted 3 months ago

“Very helpfully and knowledgeable on products”

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Posted 3 months ago

“Best support possible. The support I received from Jeff along with the follow up emails and phone calls was second to none. The support was something you never receive or even hear about this day and age.”

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Posted 3 months ago

“Jeff was absolutely fantastic, solved our problem, great job”

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Posted 3 months ago

“We had Warmly Yours Radiant Flooring installed when we completed our upstairs remodel in 2016. We had installed a larger, primary bathroom above our garage and knew the tile floors would be terribly cold, especially during our snowy winters in Virginia. We did the research and eagerly chose Warmly Yours radiant flooring to solve our dilemma and it worked just as expected! 9 years later, we remain extremely happy with the product and it’s working beautifully, as intended.”

Helpful Report

Posted 3 months ago

WarmlyYours.com is rated 4.8 based on 448 reviews