WarmlyYours.com Reviews

Name: WarmlyYours.com
Address: 590 Telser Rd, Ste B, Lake Zurich, Illinois
Rating: 4.81

4.8 Rating 448 Reviews

95 %

of reviewers recommend WarmlyYours.com

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Phone:

800-875-8585

Email:

info@warmlyyours.com

Location:

590 Telser Rd,
Ste B,
Lake Zurich
Illinois
60047

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“not sucessful”

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Posted 2 months ago

We’re sorry to hear your experience wasn’t successful. We have Support Case TTK51155 open for your project, and our team has made multiple attempts to assist with troubleshooting. We also sent a troubleshooting guide with instructions and offered to work through the next steps with your nephew to help move things forward. If you still need help, please reply here with an update on the current status (and the best number/time to reach you), or contact our 24/7 Technical Support team at 800-875-5285 anytime.

Posted 1 month ago

“Your product never worked.”

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Posted 2 months ago

Thanks for your feedback. We’re truly sorry to hear that you’re still frustrated with the outcome. Our records show our team reached out several times to troubleshoot, and we remain committed to finding a solution—including the discounted options previously offered. We would still like to help you find a workable path forward. Please contact our 24/7 Technical Support team at 800-875-5285 or info@warmlyyours.com so we can discuss this further.

Posted 1 month ago

“Our units have only lasted 4 years and then a second one two years. Like the look, but should last much longer”

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Posted 2 months ago

Thank you for the feedback. We’re glad the unit’s design met your expectations, but we truly regret that it didn't stand the test of time. We’ve been trying to reach you to make this right—please contact us at 800-875-5285 or info@warmlyyours.com so we can fast-track a warranty solution for you. We want to ensure you're back to enjoying your unit as soon as possible.

Posted 1 month ago

“They were not able to help me”

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Posted 3 months ago

We reached out multiple times to help with Esther’s floor heating concern. Based on the information available, a short circuit was suspected, and we shared the recommended troubleshooting steps and tools with the electrician. We haven’t heard back, but we’re still available to assist should you like to continue the process.

Posted 1 month ago

“My system continues to be under functioning giving very little hieat since day one which is almost 2 years old now. Very disappointed ☹️”

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Posted 4 months ago

Hi John, Thank you for sharing your feedback. We understand your frustration, as having a warm floor is the ultimate goal. We are disappointed to hear you are still unhappy, especially after our team worked with you extensively over two months to troubleshoot the system. As we determined during those tests, the Environ Flex system is operating exactly as designed. The challenge unfortunately stems from the flooring material and installation method acting as an insulator. Because the Luxury Vinyl Tile (LVT) used has a foam backing and was installed without the required 1/2" separation layer (as per the flooring manufacturer's manual), the heat is effectively "trapped" under the floor rather than radiating into the room. We know this is not the outcome you wanted, but as discussed regarding the compatibility warnings at the time of purchase, we cannot overcome the physical insulating properties of the flooring assembly. If you have any further questions about the technical data we provided, please feel free to call us at 800-875-5285. Sincerely, Julia (Owner)

Posted 4 months ago

“It only worked for 2 months... then nothing. Waste of good money.”

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Posted 4 months ago

“System was great for first couple years but thereafter it malfunctioned and is now dead.”

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Posted 4 months ago

WarmlyYours.com is rated 4.8 based on 448 reviews