“I am in the process of undertaking a deep clean of my Koi Pond, Today while testing my Oase PondVac I found the inlet and outlet Pipes had perished. Needing this item to extract that last of the water from the bottom of my 3000 gallon pond I needed to find some replacement parts quickly. Did a quick search on Google for a company not too far away and contact Water Gardening Direct Limited. The Person who answered the phone was very easy too talk too, informative and extremely professional. I was told they had the items in stock and so the order was placed for next day delivery. Having put the phone down, my brain kicked in and I called back and said, “ Can I collect” This was not an issue and so an hour later, I was standing in their showroom and had the items collected. Such an easy transaction. These guys will become my no.1 go to dealer. Superb Customer Service”
“They provided very helpful advice over the telephone, delivery was very quick, and they refunded the cost of a product i had ordered by mistake with no problem”
