Watersports Warehouse Reviews

Name: Watersports Warehouse
Address: 17A Unity Road, Lowmoor Business Park,, Kirkby-In-Ashfield, Nottingham, Nottinghamshire
Rating: 4.92

4.9 Rating 4,702 Reviews

99 %

of reviewers recommend Watersports Warehouse

4.9

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01736751066

Email:

team@undersea.co.uk

Location:

17A Unity Road, Lowmoor Business Park,,
Kirkby-In-Ashfield,
Nottingham
Nottinghamshire
NG17 7LE

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Watersports Warehouse 5 star review on 8th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Very quick delivery and very pleased with my purchase.”

Helpful Report

Posted 1 year ago

“The package didn’t arrive within 24hr ( as paid for) due to inadequate packaging resulting in the contents coming out and royal mail having to repackage it. One mask and snorkel was in a rigid plastic package which had ripped the polythene bag . Maybe best not to use recycled packaging ? Or something More robust.”

Helpful Report

Posted 1 year ago

Hi Hazel, thank you for taking the time to provide feedback, obviousley we would have preferred an email to a one star review of our service. However we are sorry to hear that your parcel was delayed as the package had been torn open in transit, this is an extremely rare thing, we are only aware of three occasions over more than 20 years of sending out parcels. In an effort to reduce our environmental footprint, we will continue to use recycled packaging wherever possible and encourage our suppliers to use more environmentally friendly packaging for the products we sell. The snorkelling set which may have caused the package to fail is the only one we now sell that comes in 'plastic blister packaging' and whilst it is a good seller, we have informed the manufacturer that we will not be stocking it next year unless the packaging is changed. In the meantime we will ensure that some cardboard from the boxes we receive our deliveries in, is recycled to wrap around the offending blister pack. Mike George, Managing Director

Posted 1 year ago

“First class prompt service. Product exactly as described and pictured. And all for a fair price. Very satisfied.”

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Posted 1 year ago

“I'm happy to recommend them as they have keen prices and deliver quickly.”

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Posted 1 year ago

“I had not had a neoprene top before and wanted it for river swimming. Sent for 2 different sizes after the first neoprene jacket seemed a bit small. Spoke on the phone for advice and was given very helpful info. The Gul jacket I kept is excellent and makes such a difference in cold water. I have just been informed by email that I've been refunded for the jacket I returned. Very good service.”

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Posted 1 year ago

“fast delivery”

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Posted 1 year ago

“Any retailer that sells Cressi gear has to be good!”

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Posted 1 year ago

“Great company to order from. Delivered promptly and great quality”

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Posted 1 year ago

“The service and despatch time is excellent also the prices.”

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Posted 1 year ago

“Great service from Watersports Warehouse when ordering. Quick and efficient website and product delivered within 48hrs, well packaged and at a competitive price!”

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Posted 1 year ago

“Excellent choice of high quality products. Website very easy to use and outstanding customer service. Will use them again.”

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Posted 1 year ago

“My new TUSA dive mask with prescription lenses fitted arrived carefully packaged and on time. Excellent service.”

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Posted 1 year ago

“Simple, smooth, reliable, friendly service”

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Posted 1 year ago

“Ordered mask clearer and it arrived really quick, thanks to watersports warehouse would use you again”

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Posted 1 year ago

“Excellent advice and service by The guys here , sizing and thickness of wetsuit spot on for our needs”

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Posted 1 year ago

“Item arrived quickly, as described in perfect condition well packed, would recommend”

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Posted 1 year ago

“Website was easy to use and there was no issues when I had to return a wetsuit would buy from them again”

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Posted 1 year ago

“Great service, fast delivery.”

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Posted 1 year ago

“I ordered swim goggles and received them a few days later, i am very happy with the service from Watersports warehouse. Good price, Quality product, Great service. Thanks Ken”

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Posted 1 year ago

“We were on holiday in st Ives and ordered online and picked up from the warehouse, great prices and excellent customer care. Thank you”

Helpful Report

Posted 2 years ago

Watersports Warehouse is rated 4.9 based on 4,702 reviews