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Watersports Warehouse Reviews

4.9 Rating 4,702 Reviews
99 %
of reviewers recommend Watersports Warehouse
4.9
Based on 4,702 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Watersports Warehouse Reviews
Visit Website

Phone:

01736751066

Email:

team@undersea.co.uk

Location:

17A Unity Road, Lowmoor Business Park,,
Kirkby-In-Ashfield,
Nottingham
Nottinghamshire
NG17 7LE

Write Your review

Good service.
Helpful Report
Posted 6 years ago
Order delivered within time frame. Ordered wetsuit booty's and life system hand warmers. Boots arrived as expected, used for scuba diving and have been great. Hand warmers........ Although they do what's described, I do wonder how long they will last. They seem to be quite poor quality. But time will tell.
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Posted 6 years ago
Great value for money, cheaper than ordering direct from PADI as a individual member.
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Posted 6 years ago
Competitive Pricing and speedy delivery. Would use again.
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Posted 6 years ago
Recommended outlet; always reliable and good quality; free delivery within stated time but not as fast as some other vendors
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Posted 6 years ago
A slightly confusing website - I found it difficult to decide which size to select for my nephew but it seems it is ok tought a little large for him - he will soon grow into it!
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Posted 6 years ago
Good website, efficient service and prompt delivery.
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Posted 6 years ago
great customer service thanks
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Posted 6 years ago
Ordering through the website was easy, and dispatch went efficiently. Delivery however with the chosen courier was very disappointing. Courier system allowed for specific instructions to be added for the driver, who ultimately failed to follow them and my order was not delivered on time. also as no weekend delivery was available (despite being told otherwise) the order was finally delivered three days late. Watersports Warehouse were excellent in dealing with me, thus this review is positive towards the retailer, but negative towards their chosen courier.
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Posted 6 years ago
Very helpful staff. Competitive pricing. Prompt delivery and well packaged item. Would definitely use again
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Posted 6 years ago
Happy with the service I have received, would use again and recommend. My only criticism would be the item I ordered turned out to be a slim fit design which I cannot recall seeing in the original description. There was a warning of small sizing however the size would have been correct if this had been a regular item of clothing and not a slim fit. Anyway I returned the original and ordered a replacement rather than waiting for an exchange, again am happy with this process.
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Posted 6 years ago
Quick delivery
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Posted 6 years ago
Swift delivery of quality product
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Posted 6 years ago
Always solid service!
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Posted 6 years ago
Unfortunately, due to the extremely poor service provided by the delivery company used this meant the special next day delivery did not happen. The swimming event I needed it for was consequently not very enjoyable. On the plus side I was telephoned personally by one of the supplier's when they realised the delivery company mistake
Helpful Report
Posted 6 years ago
Great service. Good website, clear photos and descriptions of products. Good quality goods on delivery. Four days wait for delivery seems a little long.
Helpful Report
Posted 6 years ago
Watersports Warehouse is rated 4.9 based on 4,702 reviews