waterdrop EU Reviews

Name: waterdrop EU
Rating: 4.73

4.7 Rating 2,941 Reviews

94 %

of reviewers recommend waterdrop EU

4.7

Based on 2,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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waterdrop EU 5 star review on 11th March 2026

2874

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had some issues with my first order but the customerservice was amazing and they listened and helped me out without making me feel like i was a bother. This has made me respect this company so much more and i recommend them to everyone.”

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Posted 3 years ago

“Great customer support and fast shipping!”

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Posted 3 years ago

“Products were correct ones and not damaged, the delivery did not go smoothly because I was not home and wasn’t able to anwer the phone when the delivery person tried to deliver the package to me.”

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Posted 3 years ago

“As always fantastic drops and fairly Quick delivery, love my new Emilia Wickstead steel bootle😍”

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Posted 3 years ago

“Helps with the water intake”

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Posted 3 years ago

“Great service, well-packed items, a good and tasty way to drink more water.”

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Posted 3 years ago

“my another order and again very happy with products and free gifts”

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Posted 3 years ago

“I wanted to stop drinking soda and switch to a healthier substitute. I've tried many times and never succeeded, started soda up again after a few days... but after I started waterdrop I haven't touched soda and that's without putting a cube in every single time”

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Posted 3 years ago

“Waterdrop is a reliable and great company. Delivery takes quite some time but otherwise all great!”

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Posted 3 years ago

“Pefect to bring different cubes to work Iput them in a box so I can choose which flavour i want during the day!”

waterdrop EU 5 star review on 13th August 2022

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Posted 3 years ago

“Thanks Ethan”

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Posted 3 years ago

“Fabulous products, excellent customer service. A true pleasure to deal with”

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Posted 3 years ago

“Thanks to waterdrop I have started drinking a lot more water throughout the day, making me feel so much better.”

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Posted 3 years ago

“Great products fast shipping, even in Denmark”

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Posted 3 years ago

“Have definitely started drinking more water since I first purchased waterdrop drops and bottle in 2019. Greta company with great customer service. They always go the extra mile.”

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Posted 3 years ago

“Love it, perfekt”

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Posted 3 years ago

“Great products and wonderful customer service!”

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Posted 3 years ago

“I do not recommend a LUCY® Filter Carafe. The construction is very badly made. First, my filter clasp was leaking, contaminating my water with unfiltered tap water - and when I reported this fact, I was advisable to screw it harder. It couldn't be harder, it just leaks. Secondly, the glass is tragically thin. So thin and delicate that I would probably be able to break it with my hand gripping it tighter. My skinny girlfriend broke it trying to screw the top lid on. A tiny girl broke carafe while trying screwing the lid on, so what does that say about the thickness of the glass? (And it is a separate thing from the leaking filter thing. The filter had a bottom cover, and now I'm talking about the top) So to sum up: Not only is it leaking, but the LUCY® Filter Carafe is also so delicate that even a child will accidentally break it. While I can take the crack on myself, the leakage was already a design defect. Add a delicate glass that can be broken with two fingers and we have a Lucy Carafe. I do not recommend. If my girlfriend was only able to break it by slightly twisting the top cover, most of you will also break it sooner or later. Leaking: https://www.youtube.com/shorts/LQcUvs8I9KI”

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Posted 3 years ago

“Good taste - good energy”

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Posted 3 years ago

“Loved it! This has been a summer where I needed to hydrate more and the waterdrop cubes were a great way to remember do it. I blew through them all in a week because I couldn't get enough. Can't wait for my next delivery :)”

waterdrop EU 5 star review on 10th August 2022

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Posted 3 years ago

waterdrop EU is rated 4.7 based on 2,941 reviews