waterdrop EU Reviews

Name: waterdrop EU
Rating: 4.73

4.7 Rating 2,941 Reviews

94 %

of reviewers recommend waterdrop EU

4.7

Based on 2,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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waterdrop EU 5 star review on 11th March 2026

2874

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great tasting products which makes me drink more water. Customer service is excellent, they reply quickly and do everything they can to help resolve the issue.”

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Posted 4 years ago

“I am thrilled with Waterdrop and in fact I am drinking a lot more again - as I look forward to a different flavour every time and the drops are really very "drinkable".”

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Posted 4 years ago

“Excellent service, lots of lovely products, very quick to ship and deliver!”

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Posted 4 years ago

“I love the steel bottles! The costumer service is great. My order got sent back to their warehouse. They gave me a discount code to put in another order but I am still waiting for a refund of my order.”

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Posted 4 years ago

“Love their products, but the prices have gone up, that is a shame. It was a bit pricey before.”

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Posted 4 years ago

“Great brand and service.”

waterdrop EU 5 star review on 22nd May 2021

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Posted 4 years ago

“Fast delivery and loyal to the description”

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Posted 4 years ago

“Love the drinks and Steel bottles, they keep drinks cold or hot for hours! The colours are beautiful.”

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Posted 4 years ago

“Love de produts and the services 5*”

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Posted 4 years ago

“taste fine and a good webshop”

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Posted 4 years ago

“Non existing customer service Had to write 4 times before they Got back to me with other than a standard reply! Order was never delivered and waterdrop didnt take responsibility in investigating”

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Posted 4 years ago

“Awesome company, love the product, quick delivery and quality.”

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Posted 4 years ago

“I LOVE Waterdrop ❤️❤️❤️ I have been searching for years for something to put in my water but never found the perfect thing. Now I have and they are so so perfect 🥰🥰🥰”

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Posted 4 years ago

“I love the colours on the water bottles! Youth and Zen are my favourite flavours.”

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Posted 4 years ago

“I enjoy every purchase I have since I discovered waterdrop 2-3 years ago. I can really recommend Waterdrop..”

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Posted 4 years ago

“I haven't had a good response rate from customer care, and they didn't solve my problem. Also, I don't know why but ever since my first order the delivery company does not send me a notification when the package arrived so I have to be really careful and check it every now and then as not to miss it.”

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Posted 4 years ago

“It nice it not the cheapest but they are fast and good shipping and nice to use”

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Posted 4 years ago

“ZEN is really one of my faves, it actually tastes like light pear juice for me, not sweet at all.”

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Posted 4 years ago

“Waterdrop have become a part of our daily routine and we love it so far :)”

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Posted 4 years ago

“The products are lovely. Super cute and gorgeous. Really nice quality. Fast shipping and well packed.”

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Posted 4 years ago

waterdrop EU is rated 4.7 based on 2,941 reviews