waterdrop EU Reviews

Name: waterdrop EU
Rating: 4.72

4.7 Rating 2,881 Reviews

94 %

of reviewers recommend waterdrop EU

4.7

Based on 2,881 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

Write Your review

Tell us how waterdrop EU made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop EU 5 star review on 11th October 2025

Annigje

waterdrop EU 5 star review on 3rd October 2025

Diana I

waterdrop EU 5 star review on 17th September 2025

Marko

Jolanta T

2800

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely and super”

Helpful Report

Posted 3 years ago

“I love to give flavor to my water with the drops”

Helpful Report

Posted 3 years ago

“Always quick to help with any problems in a friendly manner. Still obsessed with Waterdrop and can’t wait for the Advernt Calendar!”

Helpful Report

Posted 3 years ago

“Absolutely love my new Waterdrop bottle with Lucy smart cap 😍 it is with me everywhere. Bought it because of the Lucy cap to get clean water on the go. Easy to use but needs charging every 3-4 days.”

Helpful Report

Posted 3 years ago

“Fast delivery and friendly staff. The clear glass bottle sleeve was different color and material than in the picture. I was compensated quickly, but the wrong looking picture is still on the website. I like that the glass bottles are made in the EU.”

Helpful Report

Posted 3 years ago

“Lovely waterdrops”

Helpful Report

Posted 3 years ago

“Geat service.”

Helpful Report

Posted 3 years ago

“Everything came right in the package, although it took a long time to arrive.”

Helpful Report

Posted 3 years ago

“Waterdrop is a reliable and great company. Delivery takes quite some time but otherwise all great!”

Helpful Report

Posted 3 years ago

“Always good quality and fast shipping!”

Helpful Report

Posted 3 years ago

“Its very good but we need a shop in Portugal. But waterdrop is always with me”

Helpful Report

Posted 3 years ago

“Waterdrops is helpfull When the weather is hot”

Helpful Report

Posted 3 years ago

“Great and beautiful products. Fast delivery. The bottles are really beautiful, the waterdrop flavours are very nice and the microteas are the best. Making tea anywhere without having to use tea bags. Perfect for tea lovers.”

Helpful Report

Posted 3 years ago

“Order came in as usual super quickly, well packaged and charming, however I had a couple of issues with some drops, which although I have gotten reimbursement I still feel really frightened that some drops cause awkward effects in water”

Helpful Report

Posted 3 years ago

“Super nice”

Helpful Report

Posted 3 years ago

“Waterdrop is all about diversity and their products reflect just that! Keep on the good work!”

Helpful Report

Posted 3 years ago

“Alles perfekt. Leider sind die Würfel bis heute in umweltschädlichem Plastik verpackt und lassen sich teilweise nur mit Mühe öffnen, da die Verpackung im oberen Teil nur in Streifen reisst und der Würfel sich so nicht leicht entfernen lässt. Hierzu hatte ich bereits geschrieben, bis heute jedoch ohne Erfolg.”

Helpful Report

Posted 3 years ago

“Really love waterdrop. Last time was a bit dissatisfied with the order as it took so long to arrive.”

Helpful Report

Posted 3 years ago

“I just love the products, but the snail slow delivery is something that I do not like!”

Helpful Report

Posted 3 years ago

“Good taste, makes it easy to drink water.”

Helpful Report

Posted 3 years ago

waterdrop EU is rated 4.7 based on 2,881 reviews