Wayfair Reviews

1.5 Rating 2,199 Reviews
B-
Happiness Grade
Read Wayfair Reviews

Phone:

0800 169 0423

Location:

Wayfair Stores Ltd, 78 New Oxford St

B-

Delivery - Average

68.05%
Industry Average
Customer service was always polte but not able to help. My dinning room set was on sale but not in stock so I could not order it as a set. I was able to purchase the table and chairs separately which cost alot more, so I did. On the day of the delivery the table and chairs was discounted on the site but they would not honor the $320 savings, I found that very disappointing. I would have excepted even a credit to the site.
posted 1 year ago - Anonymous
We ordered recliners and other items from Wayfair, we are very pleased with the quality and the service,of the company I would recommend Wayfair to anyone. The delivery people were extremely helpful and polite. Thank you Wayfair, happy customers Pam and Liane. West Midlands.
posted 1 year ago - Anonymous
Product, delivery and service , excellent.
posted 1 year ago - Kathryn Slinn
Great product, great price however difficulty with delivery this time . have previously bought from them with no problems but they could not give me a proper delivery date so lost time at work to be able to receive product.
posted 1 year ago - Patricia Nendick
Very quick delivery of the lovely cups I ordered.
posted 1 year ago - Anonymous
Just taken delivery of 4 dining chairs. Easy to put together Very pleased with them. Wayfair always deliver on time & the price is very good.
posted 1 year ago - Suzanne
Very good customer service delivery on the day, good quality merchandise
posted 2 years ago - Eileen Childs
There was some delays with the delivery and I was being messed about arranged time off work and wasn't told that it wouldn't be delivered on that day.
posted 2 years ago - Anonymous
Arranged new delivery date.
posted 2 years ago - Lorraine
Good service, ordered garden shed on 29 August arrived on September 1st 5days before the original delivery date if your counting weekends can't fault the service so far...
posted 2 years ago - Michael Juniper By