“Company seems bogus, been waiting a month for shipment and DHL shows the shipment was returned to sender. They also won't answer my emails and the phone numbers provided on website are "unavailable". I am opening a dispute with Paypal in hopes to be reimbursed.”
A bit more attention to the shipping could have been made. My helmet was shipped overseas and no additional packaging was utilized. The helmet would have banged around inside the box quite a considerable amount with no internal packaging material.”
“Great helmet. Definitely the smallest in the industry. Doesn't make it look like a bobble head but how much protection do you get?
Store is meant for North American customers. $40/item usd for overseas shipping is robbery. Also costumer service is horrible. Try finding a email address to correspond with. They don't respond to requests via form.
They say 24 hour shipping but mine took a week to ship. Buddy ordered same time and same location. His arrived on 3 days, mine 2 weeks.
They literally ship in the helmet box. No extra packaging was given. I'm not sure that a helmet being banged around on international flights and sorting locations is good for the integrity of the helmet.
I wanted to support a Canadian company but not sure if this company is ready for the new world.”