“Ordered a jacket, white hoodie, and pants.
The hoodie was ok. Nothing bad.
The jacket that was the most expensive item, never received.
The pants, I use a 32 and they are lose but ordered a 34 just incase. And cant even button them. The seams right out of the box are coming aprt and pads for the knees even at the highest spot are on my shins.
Tryed 2 different email address, nothing back, tryed calling and voice mail os full, got on the chat on there web page and cant even get a response. So I have pants that cant be used and I would not trust, and a jacket that I never even got with no response from the company.”
“Ordered a polo style helmet but was sent a beanie style. I sent several emails and left 3 messages on their voicemail...not a single response... I opened a dispute with my credit card company.. Terrible company to do business with!!!”
“My order was expected to be delivered over a week ago and I still haven't received it. They have been very unresponsive and keep telling me they will check with Canada post, but never seem to actually follow through.”
“I purchased a beanie helmet and was sent a polo helmet. I immediately took pictures and sent an email to customer service. I received no response, so I sent another email. Still no response. No one answers at their customer service number and the voice mailbox is full.”
“Terrible customer service. I sent two items back with tracking. Tracking says delivered 9 days ago but customer service is not replying via email or phone. I wouldn’t recommend ordering from this company if you intend to send anything back.”
“After 18 days I finally received my items...only issue is that the sent me the wrong Jacket. I've sent FB messages and emails for steps on getting a return label...no answer yet, just like throughout the shipping progress.”
“Been over three weeks since I ordered,they say 3-5 day delivery. Custumer care is a joke.they don't answer phone. Seems like a scam to me.. very disappointed in the whole process, wouldn't recommend these clowns to anyone.”
“I ordered a helmet. They sent me the shipping notification right away, but they never shipped the order two weeks later I called. They don’t answer. I email, they answer me two days later. They send out another Helmet, takes two weeks to get to me no shipping information. it doesn’t fit. It’s round I get an inch gap on both sides my ears. Mail the helmet back to them. They received the helmet no refund and they completely ghosted me. They won’t return my phone calls. My emails. This company is completely useless. Do Not Buy anything from them!!”
“Over 2 weeks and still no helmet. No answer to emails. Try and call and get answering machine. They took my money and created an electronic shipping label and that’s it. No product and no communication.”
“I ordered on May 13th . It is June 10th and still have not received my order . I reached out to the company 2weeks ago and have not received anything from them about my order . When you go to their website and it asked if you like them to track your order. I put my info in and it said that there’s no recorded of my order , but received emails confirming my order plus a email asking me to write a review about the product I have received.”
“I never got it said was delived. But never got i ckeck with ever house around me. Very bummed out hope someone can made it rite.. hope to think i didnt got rip off again with online shopping bit thank you for checking. It”
Hi,
Very sorry for the delay there was some issue with the shipping we have shipped the helmets with express post and you should receive them in one day or so. Can you please check the tracking number and you should get updates on it.
Thank You
“Sizing is wrong, takes a whole day for a less than helpful response, I should have done more research on your company to find out where your helmets are really made..”
“Didn’t fit according to guidance. And the German helmet isn’t a good look.
Want and need to return. But cannot find details to do so.
Would not recommend”
Sorry, we were having some issues with the shipping company at the time. We have switched to FedEx now and we offer 3-day delivery guaranteed from the time that you place the order. Very sorry you had an unpleasant experience with us. We can guarantee that you will be satisfied with your next experience Thank you
