“Just received the 2 helmets ordered. They were shipped in the original boxes just taped together. The boxes were destroyed and crushed. Luckily the helmets do not seem to be damaged. Next time please pack them inside of a protective shipping box. I have pictures if you would like to view them.”
Sorry, we were having some issues with the shipping company at the time. We have switched to FedEx now and we offer 3-day delivery guaranteed from the time that you place the order. Very sorry you had an unpleasant experience with us. We can guarantee that you will be satisfied with your next experience
Thank you
Posted 5 years ago
Sorry, we were having some issues with the shipping company at the time. We have switched to FedEx now and we offer 3-day delivery guaranteed from the time that you place the order. Very sorry you had an unpleasant experience with us. We can guarantee that you will be satisfied with your next experience Thank you
Hi,
These are the smallest DOT helmets so they will still have some padding which is required to protect the rider and pass the DOT safety requirements. But these are the lightest and Smallest DOT helmets.
Thank you
Posted 5 years ago
Hi, These are the smallest DOT helmets so they will still have some padding which is required to protect the rider and pass the DOT safety requirements. But these are the lightest and Smallest DOT helmets. Thank you
Sorry, we were having some issues with the shipping company at the time. We have switched to FedEx now and we offer 3-day delivery guaranteed from the time that you place the order. Very sorry you had an unpleasant experience with us. We can guarantee that you will be satisfied with your next experience
Thank you
Posted 5 years ago
Sorry, we were having some issues with the shipping company at the time. We have switched to FedEx now and we offer 3-day delivery guaranteed from the time that you place the order. Very sorry you had an unpleasant experience with us. We can guarantee that you will be satisfied with your next experience
Thank you
“I’m still waiting for my helmet and vest. I put the order in right after Christmas and sent multiple emails to find out when my items would ship. No response until I called. So I’m still waiting.”
“Company seems bogus, been waiting a month for shipment and DHL shows the shipment was returned to sender. They also won't answer my emails and the phone numbers provided on website are "unavailable". I am opening a dispute with Paypal in hopes to be reimbursed.”
“I used YOUR sizing chart and ordered a small sized. It’s too big! I’ve emailed the company several times with NO response. Horrible service. Lousy helmet. I’m putting all this on Facebook every time your ad pops up.”
“Followed measurement instructions, was sent a helmet that was too big. Contacted WCL and was told I had to pay return shipping. Was then told that they would send me a return shipping label IF I purchased something else.
I've been contacted by WCL. They've stated that I should change my review because my issue has been resolved.....
My issue hasn't been resolved. I measured my head and went by the size chart provided. After contacting the company, I was left with an oversized helmet through no fault of my own.”
“I’m not happy at all just revived the helmet yesterday and there’s a crack on the side . And the medium you guys sent is to big , guess I should have ordered small , which is weird because I usually wear large..
It would be nice if you guys could rectify this and exchange the medium with the crack you guys sent for a new small size one with no damage”
“I measured my head and ordered the appropriate size. When I received the helmet it was too big. I asked to exchange it, they said I had to pay the $40 to ship it back. They offered to send me a return label for free if I bought gloves too.... I regret choosing WCL.”
